View Job Description - Field Merchandising Supervisor

Merchandising Manager

Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!

Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 'one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.

Build and develop a merchandising team of up to 12 team members. Oversee a group of your own locations while coordinating the activities of your Field Merchandising Team. This will allow for their development, and the creation and maintenance of a consistent program. Install and merchandise store fixtures in all EG locations. Merchandising to include resets in new, remodeled, and existing locations. Implement Marketing initiatives.

Responsibilities:

1. Must be able to perform the essential functions of this position with or without reasonable accommodation

2. Ensure that each Field Merchandiser is completing their weekly given tasks.

3. Set and oversee weekly schedule of Field Merchandising Team, assuring hours are met and overtime is not utilized.

4. Assist Field Merchandisers with needed guidance, support coaching opportunities, and perform periodic performance evaluations.

5. Manage fixture purchases made by Store Operations teams, as well as placing orders for new stores.

6. Schedule store visits with appropriate DM's, to be sure operational coverage is available and that work is being communicated.

7. Field calls from Store Operations, and be our liaison between Marketing and Store Operations teams.

8. Complete set up of new or remodeled stores. This includes sales floor, cigarettes, checkout, food service, cooler, freezer, backroom storage, and signs.

9. Removal of merchandise and re-usable fixtures of remodeled stores. This Includes re-merchandising the receiving store to accept influx of product. Bring acquired sites up to CF merchandising standards.

10. Implement vendor funded resets and programs, usually large scale resets requiring fixtures and or accessories. Includes cooler resets requiring glide changes, candy resets needing labels, OTP resets requiring additional shelves, etc.

11. New program/merchandising method rollouts for both vendor funded and CF specific programs. Includes installation and merchandising of new fixtures.

12. Implementation of difficult Marketing initiatives. Projects too cumbersome to be completed by either store staff or DM's. Past projects included installation of shelf channels, replacing Chill Zone translights, etc.

13. You will assist in the approval process for individual store fixture orders, and manage the utilization of preferred vendors.

Working Relationships: You will work directly with Store Managers, DM's, and DSD vendors. You will communicate regularly with our Merchandising Manager, Senior Merchandising Analyst, and Senior Design Specialist. Your communications will also extend to our Pricebook Team, and our Category Managers

Requirements:

Minimum Education: HS Diploma or GED

Preferred Education: Bachelor's degree in business, marketing or merchandising

Minimum Experience: 5-7 years of retail merchandising experience, 5+ years of retail experience

Preferred Experience: 7-10 years of retail merchandising experience, including 2+ years in a supervisory or leadership role

Soft Skills/Competencies:

• Strong personality and ability to communicate with management.
• Robust work ethic.
• Time management skills.
• Team player mentality (Succeed Together).
• Ability to assess, prioritize and react to a very fast paced work environment.
• Capacity to work under stressful conditions and follow problems through, to resolution, without the need to be constantly directly supervised.
• Ability to foster teamwork and build collaborative relationships
• Strong interpersonal skills
• Strategic planning and analytical skills.
• Proficient in Microsoft Office Suite

Other Requirements:

Driving Requirement: Daily driving is required. Need exceptional driving record.

Travel: 100%, overnights (2-3 per week a must)

Hours & Conditions: Typically, Monday Friday, 8+ hours per day

Physical Requirements: Physical - lifting items (40-50 lbs.), kneeling, standing for long periods of time, moving merchandise, loading and unloading equipment into vans, carrying equipment and product into stores, working in coolers and or freezers for extended periods of time, etc.

Additional Info: At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.