Video Conferencing Coordinator

Our client is looking for a detail-oriented and proactive Video Conferencing Coordinator in our Kansas City office to oversee all aspects of video conferencing operations within our organization. The successful candidate will be responsible for managing video conferencing systems, scheduling meetings, providing technical support, and ensuring the smooth execution of virtual events and conferences. The candidate must be service oriented, able to communicate effectively both written and verbal form with all levels of employees including firm management. This job will focus on high level customer service within the video conferencing field.
Looking to pay between $65-75K
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Advanced knowledge of Zoom and Cisco TMS
A+ and/or bachelors degree in a Computer related field and two plus years of experience preferred
Use various software tools such as Cisco TMS, Zoom, MRM, and editing software to manage and support videoconferencing and audiovisual solutions
Troubleshoot technical issues.
Ensure all equipment is properly set up and operational.
Coordinate and schedule video conferences, webinars, and virtual events.
Send out meeting invitations and reminders to participants.
Offer technical assistance to users before, during, and after video conferences.
Assist with troubleshooting audio and video problems.
Work with the Video Conferencing Engineer to resolve escalated issues.
Monitor the quality of video and audio during conferences and address any issues promptly.