Vice President of Operations

Sodexo's Healthcare segment is seeking a Vice President, Operations for our Healthcare segment in the Midwest.  This role has full accountability for our client organization relationships which includes multiple contracts, services, and locations.

The Vice President, Operations is a trusted advisor central to the client partnership and key to delivering results that meet client needs. Accountability includes contract management, relationship management, operational results, and leading people. This role has direct accountability for operational excellence across multiple services, achieved by delivering on our contractual obligations and our service commitments that are: Predictable, Reliable, and Repeatable. 

The ideal geography for candidates to reside includes Indiana, Michigan, Central or Western Ohio with the position involving regional travel.  

• Navigate the client organization through effective communication, influencing and persuading at all levels.
• Own and drive the operational excellence commitment of Sodexo and client.
• Utilize tools to drive and manage the middle of the page (Labor Expense, Raw Materials) to deliver positive outcomes.
• Deploy, embed, and ensure standardized processes that are predictable, reliable, and repeatable across the book of business.
• Deliver predictable top and bottom-line results at the site, relentless focus on driving efficiency, an edge in execution, and make difficult decisions.
• Drive change and create a culture where change is embraced and operationalized. Brings innovation to client organization through deployment of Sodexo programs and brand.
• Optimize relationships to enhance customer service and fiscal stability of the business relationship through use of the Clients for Life tools and resources.
• Manage within the parameters of the contract to prevent scope creep and renegotiates the contract as appropriate for business growth opportunities.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Strategic leadership experience in one or more technical areas within Sodexo Healthcare’s service portfolio (e.g., Environmental Services, Food and Nutrition, Facilities Management), as well as an understanding of the Hospitals business segment
• Knowledge of latest trends and innovations in the contracted service industry to drive client value
• Strong strategic leadership skills
• Great client relationship skills
• Strong communication skills and ability to interact from frontline to C-suite
• Business development skills to identify and successfully target growth opportunities among existing clients
• Financial and creative problem-solving acumen

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor's degree or related equivalent experience
Minimum Management Experience -10 years managerial experience
Minimum Functional Experience - 10 years relevant functional experience