Vice President of Operations

Vice President of Operations

Join us as the Vice President of Operations (Restaurant Services) overseeing locations including premier cultural centers, museums, and performing arts venues where our hospitality programs include a la carte fine dining restaurants, cafes, coffee bars, intermission bars, and catering.

The VP of Operations plays a pivotal role as a strategic partner to the Restaurant Services Team. They collaborate on strategic planning, program development, financial management, and fostering a culture of excellence. This role encompasses overseeing all operational aspects and critical support functions while also focusing on team development.

Focus Areas: The core focus areas of this role encompass developing and aligning objectives among R/A, and the client portfolio. Additionally, it involves setting and maintaining high operational standards through the application of extensive business, culinary, and hospitality expertise.

Core Responsibilities:

• Revenue and Profitability Leadership:
• Achieve financial targets and plan for business growth.
• Cultivate a proactive sales culture.
• Ensure operational efficiency and client satisfaction.
• Identify sales opportunities and present growth plans.
• People, Performance, and Culture:
• Foster a culture of growth, recognition, and accountability.
• Build a high-performing team aligned with Core Values.
• Establish a performance culture around culture, guests, clients, and financial objectives.
• Attract, develop, and retain top talent.

Minimum Qualifications:

• Bachelor's degree or equivalent experience.
• 5+ years of senior management experience.
• Multi-unit restaurant, corporate dining, or hotel experience.
• Strong problem-solving, communication, and leadership skills.
• Passion for food and hospitality.
• Proven financial responsibility.
• Proven coaching and teaching skills.
• Proficiency in budget management.
• Familiarity with business scaling and change management.

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.