UX Writer, Wallet, Payments & Commerce (WPC)

UX Writer, Wallet, Payments & Commerce

Cupertino, California, United States

Software and Services

Role Number: 200601785

Summary

The people here at Apple don't just create products they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple's Services Group is seeking a UX Writer to help define and elevate the voice of our wallet, payments, and commerce experiences across Apple's device ecosystem and the web. You are a brilliant problem solver and excellent communicator with a passion for language. You recognize that words shape the user experience not just through meaning, but also their visual impact and emotional resonance. We'll provide you with unparalleled levels of opportunity and resources, with the goal of creating expressive, intuitive, and collaborative experiences that set new standards for the industry and connect people in meaningful ways. By constantly focusing on the consumer, you'll shape products that are not only beautifully crafted, but also simple, trustworthy, and useful to billions of people worldwide. Join this team if you're committed to making each human interaction amazing for our customers.

Description

From brainstorming through launch, the UX Writer will work closely with the Product, Design, and Marketing teams, as well as with Engineering, Legal, and QA. You have the ability to distill complex ideas into clear, human-centered language that elevates the user experience. The UX Writer is an exceptional communicator, editor, and collaborator, with strong organizational skills and a sharp eye for detail. The UX Writer will play a key role in shaping the voice and clarity of Apple's wallet, payments, and commerce experiences. We are looking for a visionary writer who is ready and capable of helping redefine the future of the physical wallet.

Minimum Qualifications

• 6+ years of professional UX writing experience.
• Proven ability to create concise, user-focused content across a range of surfaces, including onboarding flows, in-app education, permission dialogs, and legal disclosures.
• Strong ability to advocate for users through thoughtful, intuitive language while balancing business and regulatory needs.
• Strong ability to differentiate interactions that require user guidance from those that do not.
• Enthusiasm for an iterative writing process, incorporating feedback from cross-functional teams and senior leadership.
• Dedication to understand and evolve current writing and style standards.
• Ability to present and defend writing choices clearly in large forums, including executive reviews.
• Expertise working with design and product documentation, including wireframes, functional specs, and familiarity with design tools like Sketch.
• A meticulous attention to detail.

Preferred Qualifications

• Deep curiosity about user behavior and an eagerness to influence product direction through language.
• Familiarity with digital wallets, payments, and commerce systems, along with the regulatory and industry landscape.
• An understanding of industry standards paired with a strong sense of Apple's design and editorial standards.
• Passion for Apple, its products, and its customers.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $181,100 and $318,400, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.