(USA) Manager I, Asset Protection - All DC/FC

Position Summary

Data and Digital Literacy: Possesses knowledge of data collection modes, techniques, and tools; data analytics and data visualization tools and techniques; existing and upcoming digital applications and systems; technology innovation trends and industry benchmarks and data governance. To be able to carry out the following responsibilities:

• Identifies problems, leverages data to determine root causes, and applies information to find solutions.
• Participates in the feedback loop between data intake and insights and works to improve the data collection process.
• Articulates the levers that influence data.
• Ensures data quality and organizes processes information for analysis.
• Leverages visualization techniques and tools to create dashboards for stakeholders and leadership.
• Identifies and proposes ways to automate/improve existing processes in assigned respective area of work with the help of technology for example RPA, artificial intelligence, machine learning.
• Documents business requirements for new technology solutions.
• Develops tests and integrates prototypes to support the creation of technology-enabled solutions.
• Develops and implements technology changes across multiple processes within assigned area of work.

Business Acumen: Possesses knowledge of business case development, problem-solving techniques, workflows, and processes of the assigned business area. To be able to carry out the following responsibilities:

• Provides recommendations to business stakeholders to solve complex business issues for example business operations necessary skills.
• Develops business cases for projects with projected returns on investment or cost savings.
• Demonstrates deep functional knowledge of assigned business unit/organization.
• Translates business requirements into projects activities and tasks and aligns to the overall business strategy.
• Serves as an interpreter and conduit to connect business needs with tangible solutions and results.
• Recommends new processes and ways of working.

Environmental Protection: Possesses knowledge of environmental policies and procedures, applicable federal, state, and local laws and regulations involving the environment, macro-level trends on the assigned facilitys environmental impacts and assessments. To be able to carry out the following responsibilities:

• Supports regulatory visits and prepares audit reports for management review.
• Assists in integrating environmental considerations into process design.
• Interprets and evaluates compliance status reports and relevant risk management practices.
• Assists in the development of company policies, practices, and procedures relating to environmental risks.
• Implements environmental policies and practices and ensures compliance with environmental legislation.

Operational Excellence: Possesses knowledge of organizational processes, root cause analysis techniques, department workflows, Standard Operating Procedures (SOPs), and One Best Way (OBW) processes. To be able to carry out the following responsibilities:

• Explains the operational functions and key functional roles of assigned department or unit.
• Clarifies the role of each department and its relevance to the enterprise strategy.
• Describes the interdependence of support functions and line operating functions.
• Identifies the primary operational functions of the organization.
• Understands where to locate and how to read SOP and OBW information.
• Locates information regarding fundamental practices and policies.
• Lists common tasks and activities performed by operations functions and subfunctions.

Asset Protection Security: Possesses knowledge of asset protection policies, practices, and guidelines, environmental health and safety laws and regulations. To be able to carry out the following responsibilities:

• Works with specific types of tools used for theft prevention.
• Conducts investigations.
• Recognizes and investigates security breaches, thefts, shortages, loss, and vandalism and reports findings to facility management.
• Assists in the implementation of access control procedures to prevent unauthorized access to restricted facilities.
• Conducts security audits and follow-up to ensure exceptions are remediated according to Supply Chain standards.
• Assists with the installation and monitoring of emergency and surveillance services for example fire alarms, refrigeration alarms, metal detectors, closed-circuit television.
• Maintains asset prevention records.
• Generates standard loss and shrinkage reports.
• Works to support the development and use of practices for reducing loss and shrinkage.
• Detects and reports incidents of loss and shrinkage as well as related issues.

Partnership Collaboration: Possesses knowledge of stakeholder identification, stakeholder communication, stakeholder engagement techniques, stakeholder management effectiveness tools and methods, specialized business vernacular. To be able to carry out the following responsibilities:

• Engages with team members on a periodic basis and establishes credibility.
• Analyzes stakeholder needs and partner with stakeholders to share relevant information.
• Responds effectively and efficiently to requests.

Influential Communication: Possesses knowledge of verbal/nonverbal behaviors, applications and allocation of business communication styles/techniques in ambiguous and challenging situations, situational awareness, communication channels/mediums, interpersonal skills, and universal relationship building with ability to connect seemingly unconnected parties. To be able to carry out the following responsibilities:

• Organizes thoughts and communicates credibly and concisely in an interdivisional/interdepartmental setup.
• Presents to and influences team members, customers, and clients conveying complex information clearly and accurately and addressing ambiguity in a constructive manner.
• Independently assembles and prepares reports, materials, and storylines that have a structure and logical flow and are based on relevant fact-based information.
• Influences team members and leaders to take action based on sound recommendations.
• Seeks and provides constructive feedback, anticipates needs/questions and responds appropriately.

Employee Health and Safety: Possesses knowledge of OSHA guidelines, compliance, safety, and food safety auditing processes, regulatory inspection processes, emergency evacuations plans. To be able to carry out the following responsibilities:

• Coordinates directly with emergency responders in the event of an emergency.
• Evaluates facility environments against OSHA and industry-specific health and safety guidelines.
• Works to improve employee health and safety processes in environments.
• Enforces compliance with OSHA standards.
• Designs emergency evacuation plans.
• Identifies and trains evacuation leaders.
• Educates employees on potential health and safety hazards.
• Evaluates the performance and stability of protective systems and equipment in accident management.
• Serves as a facility contact with for emergency health and safety regulatory agencies.
• Assists with third-party audits.
• Develops and presents audit findings to facility management.
• Responds to inquiries by regulatory authorities.
• Consults on complex claims and settlements.
• Designs preventative claims management processes for example associate engagement efforts, return-to-work programs.

Process Improvement: Possesses knowledge of workflow mapping processes, continuous improvement principles, control definition techniques. To be able to carry out the following responsibilities:

• Defines the critical workflows for executing key processes.
• Identifies process problems that limit performance.
• Focuses on the most significant problems to maximize efficiency gains.
• Surfaces systemic problems to be addressed at the organizational level.
• Implements methods for improving and establishing controls for critical processes.
• Coaches team members to develop process improvement skills.
• Leads incident investigations and root cause analysis.
• Provides countermeasure solutions.

Asset Protection Training Delivery: Possesses knowledge of training methodologies, training content development processes, organizational training lifecycles. To be able to carry out the following responsibilities:

• Participates in delivering training content from existing training plans.
• Interprets basic dos and donts for different training delivery mediums.
• Creates learning objectives while managing participant questions and concerns.
• Addresses unique techniques for preparing course material and delivering instructions.
• Assists in the delivery and evaluation of training program components.
• Educates contractors on relevant laws/company policies involving the negotiation and signing of contracts.

Risk Management: Possesses knowledge of risk management processes, risk assessment reports, risk management tools. To be able to carry out the following responsibilities:

• Produces and interprets common risk assessment and management reports.
• Identifies common technology security or financial risks relevant to assigned function or unit.