(USA) Coach/Ops Mgr Trainee

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts. Provides clear expectations and guidance to implement business solutions and communicates business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way service model. Manages and supports customer service initiatives, such as store of the community and community outreach programs. Ensures customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience. Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements. Manages and assists in budgeting, forecasting, and controlling expenses in the designated business area to confirm they are indexed to sales. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved for the business area. Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates. Assigns duties, sets clear expectations, provides associate recognition, and communicates expectations consistently and effectively. Promotes a belonging mindset in the workplace. Recruits and develops qualified associates to meet staffing needs and achieve company growth potential. Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs. Identifies and communicates goals and objectives, builds accountability for, and measures progress in achieving results. Identifies and addresses improvement opportunities and demonstrates adaptability and promotes continuous learning.

Act with Integrity

Maintains and promotes the highest standards of integrity, ethics, and compliance. Models the Walmart values to support and foster our culture. Holds oneself and others accountable. Supports Walmarts goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us. Creates a sense of belonging. Eliminates waste. Participates in local giving.

Serve Our Customers and Members

Delivers results while putting the customer first. Considers and adapts to how, where, and when customers shop. Applies the EDLP and EDLC business models to all plans. Makes decisions based on data, insights, and analysis. Balances short and long-term priorities. Considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.

Strive for Excellence

Displays curiosity and a desire to learn. Takes calculated risks. Demonstrates courage and resilience. Encourages learning from mistakes. Drives continuous improvements. Adopts and encourages the use of new technologies and skills. Supports others through change.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

Minimum Qualifications

2 years of college; OR 1 years retail experience and 1 years supervisory experience; OR 2 years general work experience and 1 years supervisory experience. For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training. For facilities that sell only ammunition and have state-specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility. Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.)

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Primary Location

1700 Se Meadowbrook Blvd, College Place, WA 99324-1798, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.