Travel Telephone Triage Nurse - $2,166 per week

ARMStaffing is seeking a travel nurse RN Clinic ED - Emergency Department for a travel nursing job in State College, Pennsylvania.

Job Description & Requirements

• Specialty: ED - Emergency Department
• Discipline: RN
• Start Date: 11/03/2025
• Duration: 13 weeks
• 40 hours per week
• Shift: 8 hours, days
• Employment Type: Travel

Patient Clinical Inquiry Customer Service Agent

Location

Pennsylvania

Assignment Duration

This is a 13-week contract position.

Schedule

Monday - Friday, 8:00 am - 4:30 pm

Job Description

The Patient Clinical Inquiry Customer Service Agent acts as a key point of contact for patient clinical inquiries and needs, providing exceptional customer service by answering patient telephone calls, assessing issues, determining urgency, and following through to provide timely responses.

Responsibilities

• Respond to patient telephone inquiries effectively and empathetically.
• Assess the urgency of patient questions and concerns.
• Provide clear and informative responses to patients while adhering to protocols.
• Collaborate with clinical staff to ensure accurate information is communicated.
• Remain calm and effective during emergency situations, prioritizing patient needs.

Required Experience / Certifications / Licensure

• Completion of an accredited registered nurse program required.
• Three years of hospital nursing experience or prior triage experience preferred.
• Registered Nurse in the State of Pennsylvania.
• Meets the American Heart Association’s standards for Healthcare Provider Basic Life Support (BLS) and renews BLS every two years.
• Within four months of hire/transfer, meets the American Heart Association’s standards for Healthcare Provider Advanced Cardiac Life Support (ACLS) and renews ACLS every two years.

Why ARMStaffing?

At ARMStaffing, we take care of our employees! We offer:

• Health Benefits: Day-1 access to Medical, Vision, Dental, Life, and more
• Onboarding Made Easy: We handle physicals, titers, and more so you can focus on care
• Clinical Support: In-house clinical team available to assist and advocate
• 401k Retirement Plan: Eligible after waiting period; 4% match with 5% contribution
• Recruiter Matching: Get paired with a recruiter based on your location and specialty
• Extras: Travel reimbursement, housing allowance, meals, referral bonuses, and more

We're not the only ones who think ARMStaffing should be your first choice. Here’s why:

• SIA’s Top-50 Fastest Growing Healthcare Staffing Firms – 2019
• SIA’s Largest Healthcare Staffing Agencies in the U.S. – 2023
• Top Workplace in the Lehigh Valley – 2022, 2023
• Perfect scores for 'Name, Not a Number' and 'Recruiters' Personalities' on Highway Hypodermics
• Joint Commission’s Gold Seal of Approval for Healthcare Staffing Services

Contract & local rates may vary based on location and applicant residency. Ask your ARMStaffing recruiter for details!

ARMStaffing Job ID #34248343. Pay package is based on 8 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN:Clinic,07:00:00-15:00:00

About ARMStaffing