Training Specialist

DESCRIPTION

We are currently seeking a Training Specialist to support our client, Google, in the Enterprise channel including: HVAC, Custom Integrator/Security, Energy, Builders, and active support for the field sales teams.

The training team is an integral part of the sales and marketing team of our client - a leader in consumer electronics. The Training Specialist delivers Google product, sales and technical training to various professional installation trades, install networks and B2B partnerships. As a Trainer, you will deliver consistently superb, enthusiastic and engaging training experiences to our learners. This is a fully remote position, but travel will be required

RESPONSIBILITIES

Essential Job Functions:

• Work with the leadership of Industry Partnerships team to deliver on sales priorities through trainings that ensure the highest business impact

• Conduct training initiatives, continuing education, and workshops for all Google hardware products and services

• Establish strong relationships with installation trades (Security, Custom Integration, Smart Home Connectivity) to gain a better understanding and support business needs

• Create and deliver hands-on, in-person and virtual product and technical training for management and non-management staff including train-the-trainer activities

• Create and deliver impactful content including technical guides, one-pagers, presentations, and video assets

• Capture insights demonstrating the impact of training activities conducted

• Design and implement follow-up activities to strengthen and sustain knowledge gained and skills developed from technical training programs and courses

• Continuously improve and customize existing programs and courses

• Partner with client team members to ensure compliance with training KPIs for all partners

• Coordinate, design and implement training/education plans to drive Professional Channel sales; following product training objectives

• Participate in planning conversations with Training Manager, Master Trainer, field sales team, partner managers, stakeholders and subject matter experts to tailor content for learners

QUALIFICATIONS

Knowledge, Skills and Abilities Requirements:

• Ability to deliver dynamic and engaging training content

• Experience in content development

• Experience cultivating high-level relationships with key decision-makers

• Ability to train diverse audiences from installation technicians to c-suite executives

• Ability to create engaging training content through multiple mediums (handouts, presentations, videos)

• Experience creating and maintaining creative assets preferred

• Knowledge in home automation and smart security products and solutions

• Aptitude for troubleshooting networking and technical issues with the latest Smart Home products

• Basic understanding of residential electrical and wireless networking concepts is ideal

• Problem solving, critical and strategic thinking capabilities

• Adaptability to different learning styles and environments

• Excellent organizational and time management abilities

• Feedback integration and continuous improvement mindset

• Google Workspace suite experience preferred

• Able to grasp technical aspects of Google Nest products and successfully relay the benefits

• Previous hands-on experience installing products in any of the fields listed in the job functions is ideal

• Travel domestically to support partners and internal team (minimum 50%)

Requirements:

• Bachelor degree or equivalent work experience

• 5+ years of experience in education, training/development or academic teaching required

• 3-5 years of experience conducting sales training for a tech company with a sales team, or for a public training provider

• Experience working with various professional installation trades, install networks and B2B partnerships

Travel up to 50% to various Professional Channel customers

ABOUT US

Mosaic is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America.

We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic's ultimate mission is to propel our client's business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

#DiscoverYourPath

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Administration

Position Type: Full time

Business Unit: Marketing

Salary Range: $75,000.00 - $85,000.00

Company: Mosaic Sales Solutions US Operating Co, LLC

Req ID: 14504

Employer Description: MOSAIC_EMP_DESC