Temporary Financial Services Associate

Temporary Financial Services Associate

Employment Type: Employee

Department: VetMed-VTH Patient Finan Srvcs

Location: Athens Area, University of Georgia

Salary: $19 per hour

Work Schedule: Monday-Friday, 8am to 5pm

Start Date: 11/09/2025

The University of Georgia College of Veterinary Medicine hosts this position within its Veterinary Teaching Hospital. The University is a flagship institution in public higher education.

Responsibilities

• Answer client questions via inbound or outbound calls that relate to charges on invoices and payment options.
• Perform simple audits of records if needed to close out clients with appropriate transaction method.
• Accurately collect and process daily monetary transactions for Veterinary Teaching Hospital clients and close out records in hospital software system.
• Calculate financial transactions in a timely manner, resulting in a satisfactory client experience.
• Proactively resolve client needs related to monetary issues and first point of contact for answering questions related to invoice.
• Assist clients with CareCredit applications when needed.
• Maintain a working knowledge of credit card terminal information and independently trouble shoot when errors occur.
• Process after hours transactions in a timely manner so open orders can be closed.
• Follow up with collection for after hours clients regarding credit card payments.
• Understand and follow procedures regarding the importance of maintaining confidentiality with client information and following established PCI protocols for handing credit cards.
• Will process daily deposits, provide support for monitoring account receivable charges, and flag delinquent accounts.
• Understand and follow procedures regarding the importance of maintaining confidentiality with client information and following established PCI protocols for handing credit cards.

Equal Employment Opportunity Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ).

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