Technology Coordinator (Chicago)

Professional Services Company has an immediate need for a Technology/Office Coordinator for their office located in the Chicago loop. The Office & Technology Coordinator provides exceptional support to facilitate effective innovation, collaboration and learning in a hybrid environment. This role requires that you work in-person at least 4-5 days per week. Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, 401k, and short/long term disability. Salary target $65k-$73k

Recruiter: Connie Stathopoulos

Responsibilities:

• Set up, coordinate and monitor collaboration technologies including videoconferencing, portable devices for meetings, events and daily use.
• Provide customer support internally before and during meetings for any and all technologies used including advising on best practices to facilitate effective in-person or hybrid meetings based on device capabilities.
• Assist in defining, communicating and setting up technology requirements for off-site meeting venues including conference centers and hotels in the greater Chicago area.
• Work with Technical Support and other IT teams to detect and rectify system performance problems.
• Modify, repair and conduct preventative maintenance on equipment and collaboration technologies.
• Be a point of contact for collaboration technology maintenance, best practices and troubleshooting for all offices in North America.
• Partner with our Innovation Center Technical Architects to maintain the quality of our technology.
• Partner with our outside vendor on any technology support tasks, when needed.
• Take initiative to anticipate the needs of the office daily.
• Monitor & maintain the Technology internal webpage.
• Support our employees with minor technology issues.
• Identify and implement opportunities to enhance the deployment of new technology solutions.
• Support the execution of Learning and Innovation Center events in the office and greater Chicago area.
• Maintain an efficient, organized, & effective environment in the Learning and Innovation Centers.
• Assist with shipping and receiving, security access, placing supply orders, assisting with catering needs, working as on-site point of contact for all vendors.

Qualifications:

• Professional, confident, enthusiastic, and detail-oriented
• Positive and approachable; demonstrated ability to interact well with all levels of staff and clients, including senior executives, in a fast-paced and service-oriented corporate environment
• Excellent oral and written communication skills
• Excellent interpersonal and organizational skills
• Demonstrate initiative and be a self-starter
• Ability to work independently, exercise good judgment; resourceful, problem solving skills
• Working with a variety of levels of personnel to achieve business objectives
• Coordinating and maintaining follow-up on a number of projects simultaneously
• 2+ years of professional experience, required
• Bachelors degree, preferred
• Proven experience with providing first line technical support to a variety of technologies
• Experience with Microsoft Team Room and Poly preferred