Technical Writer and Trainer

We’re seeking a Technical Writer / Trainer to lead documentation and training efforts for the Navy’s Records Management (RM) Cloud Application—a rapidly deployed system supporting critical DoD initiatives.

You’ll work closely with stakeholders to capture system specifications, translate complex processes into accessible user guides, and align documentation with federal and Navy policies. Your work will ensure continuity of knowledge across personnel transitions and program evolution, bridging the gap between technical implementation and user understanding.

You understand that great communicators combine technical fluency with instructional clarity. You’ll produce fleet-facing slick sheets, training materials, and web-based documentation that drive adoption and enhance system usability. As a trainer, you’ll help users confidently navigate the system through hands-on guidance and well-crafted learning resources. With deep experience in DoD IT environments, records management, and modern content development tools, you’ll help transform a fast-moving cloud application into a well-documented, scalable solution.

Responsibilities and Qualifications:

• 5+ years of experience producing technical documentation for large-scale IT or cloud applications
• 5+ years of experience with DoD IT project management
• Experience in developing comprehensive documentation and training materials to ensure continuity of knowledge and operations through personnel changes and program transitions
• Experience in authoring and developing user guides, training materials, and system specifications for both technical and non-technical audiences
• Experience as a technical writer
• Ability to translate technical details into clear and actionable instructions
• Ability to understand and describe application process links to federal, DoD, or Navy policies, standards, and compliance requirements
• Ability to publish in multiple formats, including PDF deliverables, SharePoint Pages, and HTML-based web documentation
• Secret clearance
• Bachelor’s degree

Nice to Have:

• Experience as a technical writer for the Navy
• Experience producing documentation for records management systems or other compliance-driven enterprise applications
• Experience as a knowledge manager
• Knowledge of Navy instructions, policies, and records management (RM) processes
• Knowledge of modern content development tools

Clearance: Secret clearance is required.

Compensation: The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD).