Technical Program Manager, Payments & Commerce Analytics

Technical Program Manager, Payments & Commerce Analytics

Apple Services are an essential part of the Apple ecosystem, and Apple Pay is at the forefront of the digital payments revolution. The Payments and Commerce team is seeking a Technical Program Manager (TPM) to lead the strategy and execution of our analytics initiatives. This is not just about tracking metrics; it's about building the privacy-centric data foundation that enables us to understand and improve the services used by hundreds of millions of customers worldwide. Our TPMs operate with a high degree of autonomy and influence, driving large-scale, deeply technical, and cross-functional initiatives. Here, you will be the critical link between our engineering teams, data scientists, product managers, and executive leadership, ensuring we can answer our most complex business questions while upholding Apple's unwavering commitment to user privacy. If you have a passion for building robust data systems at substantial scale and want to work on a product that is changing the way people transact, we want to hear from you.

Responsibilities Include:

Define and drive the roadmap for our Payments and Commerce analytics initiatives. Be at the center of our data-informed decision-making process, ensuring our initiatives are built on a foundation of secure, reliable, and privacy-first data. Guide Payments & Commerce Analytics projects and operations to deliver world class insights and recommendations, project management leading practices and Apple technologies, in coordination with multiple collaborators across various teams. Deeply understand customer, product and partner needs, supporting the design, sustainment and improvement of high quality data products. Work closely with engineering teams and cross-functional partners (e.g., software, privacy, design) throughout data product lifecycles. Partner with other strategic product managers within the organization to align initiatives across product lines and foster collaboration among various feature teams Establish clear roadmaps and action plans for achieving goals while managing dependencies and resourcing efficiently. Develop and maintain efficient communication channels both internally and externally.

Minimum Qualifications

3+ years experience as an engineering project/program/product manager, ideally focused in the payments software and data science space. 1+ years experience supporting development of products tied to user behaviors and e-commerce needs. Experience conducting quantitative data analysis and visualization, with a keen sense for data story telling. Ability to lead complex programs, break down challenges into manageable tasks, establish goals, track progress, and manage contingencies. Proven ability to effectively communicate with collaborators at all levels. Expertise in handling ambiguity, using critical thinking and sound judgment, with a committed approach.

Preferred Qualifications

PMP, ACP, PRINCE2, SAFe, or CSM project management certifications. Payments industry, digital wallets, or large-scale e-commerce platforms. Privacy-preserving technologies (e.g., differential privacy).

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.