Technical Program Manager, Data Center Infrastructure, Quality

Technical Program Manager, Data Center Infrastructure, Quality

A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

In this role, you will work directly with developers, managing critical aspects of sites/equipment/construction quality. You will collaborate with data center designers, developers, manufacturers, engineers, and operations, and drive quality escalations and failure analysis. You establish actual root cause(s) and drive systemic corrective actions with demonstrated preventative solutions. You will extract and analyze data from developers' facilities readiness and our data centers to verify performance and drive improvements. You will develop and manage third-party data center (3PDC) quality programs and services for assigned projects and developers. You will lead teams to drive transformational capabilities for scalability and support organizational long-term strategies.

Minimum qualifications:

• Bachelor's degree in a technical field, or equivalent practical experience.
• 2 years of experience constructing data centers, semiconductors, industrial, automotive, power, nuclear, or other 24/7 mission-critical facilities.
• 2 years of experience in program management.
• Experience in mechanical, electrical, and controls or quality engineering.

Preferred qualifications:

• Certifications in Six Sigma Blackbelt, Auditor Certifications, CSQP, CQE, CQM, CRE, CQA, CCP, CBCP, QCxP, Certified Commissioning, CxA, and PMI-CP.
• 4 years of experience analyzing data and creating reports with strong statistical, quantitative modeling, and forecasting skills and leading cross-functional process improvements.
• Experience managing construction projects/product life cycles (e.g., process developments, implementation, and improvement).
• Knowledge of Infrastructure design, bid, build, and deployment of Data Centers or other mission-critical operations. Infrastructure Standards applied to Mission Critical Operations (e.g., ANSI, ASME, APQP, NFPA/NEC, UL, etc.).
• Ability to travel as necessary up to 50% of the time.

Responsibilities:

• Work directly with developers and internal partners managing critical aspects of infrastructure data center constructions from design, bid, build, to operations support. Collaborate with designers, developers, and engineers and manage site-level quality, equipment, and construction quality and commissioning escalations.
• Provide analytical leadership to statistically connect design, construction, and equipment line metrics, tests, and quality audits to field performance.
• Manage validation of developer's build/test/quality/commissioning processes. Validate the developer's project life cycle deliverables.
• Conduct developer assessment, internal project health assessments, inspect construction sites, articulate quality improvement activities to reduce variability, improve predictability, streamline lead time, improve output quality, Factory Witness and Acceptance Testing.
• Manage third-party developer quality assurance and control programs performance and KPIs.

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