Team Member TB39072-COLLEGE PARK

Restaurant Crew Member

As a Restaurant Crew Member, you play a vital role in the day-to-day operations of the restaurant. You will work as part of a team delivering exceptional customer service, prepare food items, maintain cleanliness and sanitation standards, and contribute to a positive dining experience for guests.

Key Responsibilities

Customer Service:

• Greet customers warmly and assist them in placing their orders.
• Provide recommendations and answer questions about menu items.
• Ensure prompt and courteous service to enhance the customer's experience.

Food Preparation and Assembly:

• Prepare and assemble food and beverage items according to restaurant recipes and standards.
• Ensure food items are prepared and served in a timely manner.
• Maintain proper portion control and presentation of food items.

Cleaning and Sanitation:

• Maintain cleanliness and organization of the dining area, kitchen, and customer service areas.
• Follow sanitation guidelines and food safety procedures to ensure a clean and safe environment for customers and staff.
• Assist with dishwashing and cleaning of kitchen equipment as needed.

Teamwork and Communication:

• Work collaboratively with team members to ensure efficient operations and excellent customer service.
• Communicate effectively with kitchen staff, servers, and management regarding customer orders and any issues that arise.
• Support fellow team members during busy periods and contribute to a positive work environment.

Compliance and Policies:

• Adhere to all company policies, procedures, and standards of conduct.
• Follow health and safety guidelines, including proper handling of food and equipment.
• Report any maintenance or safety issues to management promptly.

Upselling and Promotion:

• Inform customers about special promotions, new menu items, and upselling opportunities.
• Encourage customers to participate in loyalty programs or special offers to enhance their dining experience.

Requirements

• Previous experience in a restaurant or customer service role is preferred but not required.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong interpersonal and communication skills to interact effectively with customers and team members.
• Willingness to learn and follow instructions, with a positive attitude and a strong work ethic.
• Availability to work flexible hours, including evenings, weekends, and holidays as needed.

Physical Requirements

• Ability to stand, walk, and move around the restaurant for extended periods.
• Lift and carry items weighing up to 25 pounds.