Team member
Company : Firehouse Subs
Location : Collinsville, IL, 62234
Posted Date : 26 October 2025
Job Details
Team Member Position
The team member position is critical to the daily success of the restaurant. It's a guest facing job; often the first touch point with the guest beyond the "Welcome to Firehouse" greeting.
Benefits
The team member will enjoy the following benefits:
- 401(k)
- Competitive salary
- Employee discounts
- Flexible schedule
- Paid time off
- Training & development
Job Requirements
The team member should possess the following skills:
- Ability to work in a fast-paced environment.
- Excellent menu and product knowledge.
- Accountability for the accuracy of the guest's order.
- Effective communication with guests and handling questions and concerns in a professional manner.
- Proficient use of the POS system.
- Accuracy of the cash drawer.
- Team player.
- Sincerely thanks the guest for their business.
- Participates in all Firehouse Subs Public Safety Foundation fundraising initiatives.
- Maintains an organized, stocked, and sanitary workspace.
- Able and willing to complete other restaurant functions such as food preparation or cleaning, per management direction, or any other duties assigned by the general manager, assistant manager, or shift leader.
- Maintains a safe work environment, adhering to all established food and safety guidelines.
- Able to lift up to 50 lbs.
Compensation
$15.00 - $16.00 per hour
About Firehouse Subs
Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service, and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation.
The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.
Our mission is to carry on our commitment to and passion for:
- Hearty and Flavorful Food
- Heartfelt Service
- Public Safety
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.
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