Team Lead l Construction CredtSvc PBB

TEAM LEAD L CONSTRUCTION CREDTSVC PBB

WHAT IS THE OPPORTUNITY?

Will manage process and team responsible for construction loan pipeline and construction support services for PBB. Responsibilities include establishing and maintaining appropriate controls, supporting Line Origination colleagues in an advisory role, ensuring the accuracy, timeliness and uniformity of documents, adherence to regulatory and Bank policy & procedures with regard to documentation and portfolio management, developing and implementing procedures, monitoring compliance, ensuring data integrity, resolution of complex documentation or portfolio management requirements, and keeping productivity and quality control on target. Provides support and assistance to other operational areas of the department as needed.

WHAT WILL YOU DO?

• Manages the daily activities of staff in the unit; monitors workflow for bottlenecks and/or inefficiencies. Oversees the construction process to ensure accuracy, timeliness and consistency.

• Maintains data integrity, productivity and quality control in accordance with established standards.

• Reviews construction budgets, disbursement requests, progress reports, loan documentation, and partners with PBB Loan Administration, Commercial Real Estate Banking, and Commercial Lending Operations.

• Works with lenders and other bank staff in relation to accurate preparation of loan documents, resolution of complex issues, notification to underwriting team of project issues, assists in remediation of out-of-budget and delayed projects.

• Trains staff and lenders, as required, regarding loan documentation, construction loan package requirements, setting borrower expectations, and other policies and procedures to be followed through the duration of a construction project

• Manages third party vendor relationships for construction disbursement services

• Oversee construction progress disbursement process (internal & external).

• Coordinates and/or participates in various operational and compliance audits conducted in the unit. Prepares responses to audit findings, develops and implements process and procedure enhancements to reduce risk findings surfaced by the audit group(s).

• Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g., Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).

• Oversees construction pipeline from initial client engagement through completion, including lien release waivers, issuance of Certificate of Occupancy, Notice of Completion, and title endorsements.

• Manages a larger, more complex, and/or more risk intensive department within Personal & Business Banking Credit

• Accomplishes results though subordinate associate colleagues who exercise significant latitude and independence in their assignments.

• Acts as an advisor to subordinates to meet deadlines or resolve technical or operational problems.

• Manages cross-functional programs and projects of various sizes; represents operations on inter-departmental projects; participates in establishing and administering many centralized functional projects.

• Exerts influence in the development of overall objectives and long-range goals of the department.

• Ensures activities are in compliance with regulatory/legal requirements and CNB policy and procedure.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications *

• Bachelor's Degree or equivalent

• 10+ years working in a commercial bank or other lending institution showing increasing levels of responsibility in loan documentation or servicing, with a focus on commercial loans

• 7 years working with commercial loans

• 5 years management experience

Additional Qualifications

• Demonstrated knowledge of all aspects of loan documentation and servicing, loan systems and outsourcing solutions applicable to the Bank's diverse loan servicing requirements.

• Good organizational, project and time management skills.

• Ability to present ideas, obtain concurrence and resolve conflicts within the supervised unit.

WHAT'S IN IT FOR YOU?

Compensation Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date

• Generous 401(k) company matching contribution

• Career Development through Tuition Reimbursement and other internal upskilling and training resources

• Valued Time Away benefits including vacation, sick and volunteer time

• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs

• Career Mobility support from a dedicated recruitment team

• Colleague Resource Groups to support networking and community engagement

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ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.