JobsUSATable Games Shift Supervisor/Manager
Company : Landry's
Location : Cripple Creek, CO, 80813
Posted Date : 15 September 2025
Job Type : Other
Category : Management
Occupation : Supervisor
Job Details
Dual Rate Supervisor/Manager
A Dual Rate Supervisor/MANAGER is responsible for overseeing the operation of table games to ensure compliance with company policies, gaming regulations, and exceptional guest service standards. In terms of the dual rate capacity, the employee serves primarily as Table Games Floor Supervisor but assumes Table Games Manager responsibilities when assigned, managing a broader scope of operations.
Responsibilities:
- Accurately track player transactions through the player tracking system.
- Monitor assigned pit area to ensure games are dealt with according to internal controls, gaming regulations, and departmental policies.
- Provide leadership, direction, and coaching to dealers to maintain game integrity and outstanding customer service.
- Handle guest disputes professionally, resolving issues promptly and effectively.
- Monitor dealer performance, game pace, and table limits to maximize profitability and guest satisfaction.
- Verify fills, credits, and table drop procedures are conducted accurately and securely.
- Ensure all required documentation, ratings, and reports are completed accurately and in a timely manner.
- Communicate operational needs and concerns to Table Games Manager and Senior Table Games Manager.
- As a manager, oversee entire table games operation for the shift, ensuring compliance with all regulations and company procedures.
- Supervise and support all Table Games Floor Supervisors, assigning coverage and managing break rotations.
- Make operations decisions regarding table limits, game mix, staffing adjustments, and player ratings.
- Oversee guest service on the floor, responding to escalated issues and ensuring premium gaming experience.
- Coordinate with Security, Surveillance, and other departments as needed.
- Complete Shift reports, incident reports, and ensure accurate financial accountability for the department.
- Maintain a clean table games area.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty cheerfully, satisfactorily, and in a timely manner. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Pay Range USD $25.00 - USD $27.00 /Hr.
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