Systems Engineer

A client of Insight Global is looking for a Systems Engineer to join their End User Compute Engineering team which is a dedicated group of professionals committed to enhancing the productivity and efficiency of our workforce. We specialize in designing, implementing, and managing end-user computing environments, ensuring seamless operation of endpoint devices, collaboration tools, and automation processes. Our team is at the forefront of technology innovation, continuously evaluating and integrating new solutions to optimize the user experience. We work closely with other departments to maintain high standards of security, compliance, and performance, while also providing mentorship and support to junior engineers. Our goal is to create a modern, efficient, and secure computing environment that empowers our employees to perform at their best. The Systems Engineer III, End User Tech is a versatile engineer who works on both new and existing technologies. This role involves designing, implementing, and supporting technology and processes related to the end-user computing environment. The focus is on managing and optimizing end-user computing environments, including endpoint devices, collaboration tools, automation, and infrastructure that directly impact employees' daily functions. As part of our dynamic, fast-paced Infrastructure and Operations team, this senior position will be responsible for evaluating new and existing technologies, creating innovation, and efficiencies in imaging, cloud technology, configuration management, and mentoring junior engineers. The pay rate ranges based on years of experience between $60-70/hour.
Key Responsibilities for the Role:
• Act as a Subject Matter Expert (SME) in Infrastructure technologies, with extensive knowledge of enterprise systems such as networking concepts, system integrations, and Active Directory.
• Provide vision and strategy for end user computing environment including evaluation, recommendation, and implementation of emerging technology, as well as software and hardware road maps to improve customer efficiency and productivity.
• Design, configure, build endpoint solutions to support the end user compute environment, including, Intune, JAMF, Cloud Management, Desktop Analytics, App management, software updates, Device Compliance and reporting dashboards.
• Collaborate with security teams, enterprise architects, and business leaders to design, implement, and enhance current solutions.
• Address a wide range of technical issues.
• Design, deploy, and oversee enterprise endpoint solutions for Windows, Mac, and Virtual Desktop Infrastructure (VDI).
• Create automation, scripting and reporting solutions.
• Offer technical guidance and mentorship to infrastructure and support teams.
• Partner with vendors and stakeholders to evaluate new technologies.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Required Skills & Experience
• 3+ years of Systems Engineering experience.
• BS Engineering/Computer Science or equivalent experience required.
• 3+ years of related experience in end user compute workspace, including Jamf, Intune or Configuration Manager/SCCM.
• 3+ years of experience in Microsoft cloud technologies such M365/O365, Entra ID, EMS licensing, Windows Hello for Business, Hybrid and Entra joined devices, MS Autopilot, Azure Conditional Access Policies and policies.
• 3+ years of experience in and advanced technical support role building documentation and analytics.
• Change management.
• Strong problem-solving and communication skills.
• Knowledge and experience with various end user compute platforms (e.g., iOS, Android, Windows, macOS, Linux, and Server OS).
• Knowledge and experience with vulnerability management.
• Experience with a wide range of enterprise application management packaging technologies (MSI, App-V, MSIX, DMG, PKG, etc.).
• Experienced in supporting standard enterprise applications.
• Proficient in scripting languages (PowerShell, Python, Bash).
• Familiarity with ITIL practices, zero-trust security models, ISO 27001 standards, Cyber essentials certification and enterprise networking.
• Ability to work independently and collaboratively with diverse groups in a team.
• Effective communication skills, excellent interpersonal skills, independent problem-solving and decision-making, self-direction, and ability to manage a complex workload.
• Demonstrable track record of success in managing relationships.
• Demonstrable ability to maintain a team-oriented, professional, and cooperative attitude.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.