Systems Engineer II- MDM

Temp to Hire
Pay Range: $48 to $52 per hour
Systems Engineer II-MDM
Job Summary
The Systems Engineer II-MDM will lead the configuration, deployment, and lifecycle management of over 12,000 mobile devices across the enterprise using Microsoft Intune and JAMF Pro. This role ensures secure, scalable, and user-friendly device experiences for both iOS and Android platforms. The engineer will serve as a Tier 3 support resource and collaborate with cross-functional teams to deliver enterprise mobility solutions.
Responsibilities
MDM Platform Administration
- Configure and maintain Intune and JAMF policies, profiles, and compliance rules.
- Manage Apple Business Manager and VPP licensing.
- Serve as final escalation for device enrollment and policy issues.
Security & Compliance
- Implement conditional access policies and encryption standards.
- Coordinate VPN client deployments (PaloAlto GlobalProtect).
Collaboration & Integration
- Partner with business units to translate needs into technical solutions.
- Lead platform migrations and enterprise mobility security initiatives.
Support & Documentation
- Provide Tier 3 support and cross-train team members
- Maintain documentation and contribute to process improvement
- Work on and resolve tickets related to mobile devices and IoT devices.
Knowledge, Skills & Abilities

• Ability to troubleshoot a variety of technical problems and own issues through resolution while engaging others when needed.
• Advanced understanding of:
  • Microsoft Intune: device enrollment, compliance policies, configuration profiles, app deployment, conditional access.
  • JAMF Pro: macOS/tvOS management, certificate deployment, security baselines, Apple TV management.
  • Enterprise integration: shared device configurations, OOBE workflows, zero-touch deployment, identity provider integration.
  • VPN client coordination: PaloAlto GlobalProtect or others.
• Strong communication skills-both verbal and written-with the ability to collaborate across technical and non-technical teams.
• Experience managing both iOS and Android devices.
• Demonstrated ability to work independently and lead initiatives in an enterprise environment.

Qualifications
- Minimum 3-5 years of hands-on experience with Intune and JAMF in an enterprise setting.
- Proven track record managing large-scale mobile fleets (5,000+ devices).
- Experience with identity providers (Okta, Entra ID, etc.) and SSO integration.
- Microsoft certifications preferred (e.g., MS-102, MD-102).
Work Conditions
- Must be available for evening/weekend work if the need arises.
- Occasional travel may be required.
- Sitting continuously for many hours per day, up to 8 hours per day.
- Manual dexterity required for paperwork, calculators, computers, and phone usage.