System Administrator

Company : Syntricate Technologies

Location : Atlanta, GA, 30303

Posted Date : 15 October 2025

Job Type : Other

Category : IT Operations & Helpdesk

Occupation : System Administrator

Job Details

Position- System Administrator
Duration-Contract
Location- Atlanta, GA
JD

Experiences in Log tickets for unexpected errors as they may be symptoms of larger errors (i.e. a server is down) with Zscaler.
Troubleshooting testing of client version daily
Ensure Zapp is bypassed from other applications and security solutions to prevent outages.
Consider updating to the latest Zapp version at least bi-annually (Leverage the possible as best practice)
Push of the latest Zapp version (Leverage possible as best practice) after review and decision of deployment is made.
Review release notes, compare discovered issues and develop fixes for client images.
Determine users to be added to different group policies including the pilot user test group.
Assign users to be added to different group policies including the pilot user test group for Zapp.
Pilot users on new Zapp versions first & then roll out.
Consider updating to the latest Zapp version at least bi-annually by working closely with Zscaler to do the upgrade.
Digital : Zscaler Cloud Security Services

6-8 Years of experience Essential Skills:
1. Must have a good knowledge of ZIA, ZPA & ZDX and work on 24*7 rotational shift.
2. Knowledge of configuring GRE and IPsec tunnel in Zscaler.
3. Hands on experience in troubleshooting the common issues in ZIA and ZPA.
4. Knowledge of app profile and Client file.
5. Work on enhancing the features of both ZIA and ZPA as per the security standards.
Regards,
Pallavi Verma
Sr. Technical Recruiter | Syntricate Technologies Inc.
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