Switchboard Operator

Job Title

Ascension Providence, based in Waco, Texas has provided thousands of associates and caregivers a rewarding career in healthcare since 1905. When you join Ascension Providence, you will become part of a team that operates more than 30 primary and specialty care clinics, inpatient and outpatient behavioral health programs, and full-service hospital with advanced surgical care and 24/7 emergency care for life-threatening injuries and illnesses. Join us and create a career path you will love.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Job Description

Operate the organizations telecommunication system to answer and route incoming calls and to communicate codes, alerts, drills and other announcements.

• Receive and relay internal and external calls and provides general information according to protocol.
• Maintain desk directories, on-call list, reference guides and other associated reference materials.
• Operate beeper and paging system to contact personnel and code team.
• Communicate codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans.

Requirements

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.