SVP, Workforce Management - Capacity Framework Lead

SVP, Workforce Management - Capacity Framework Lead

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Enterprise Workforce Management team is responsible to lead Citi's transformation efforts around staffing and skill adequacy and organizational design.

It is an exciting time to join our Enterprise Workforce Management Team as we are launching some critical capability to the firm, while still shaping, building and deploying others to analyze, forecast and plan for the future of the workforce. We are a global team with highly motivated colleagues who want to ensure Citi has the right people, with the right skills, at the right place, and at the right time and cost.

This role will see you lead the stakeholders needs and planning for demand capacity planning into the wider HR ecosystem, including co-creation and prioritization of implementation across HR disciplines (Talent Acquisition, Internal Mobility, Redeployment, Talent Development, Learning, Rewards). This role will focus on enabling design, process, tooling, co-dependencies and engagement support the design, development, and implementation of Citi's global approach to capacity framework and strategic workforce planning. The role will provide an opportunity to assist in developing the ongoing work to optimize our approach to capacity framework planning and design.

You may already be an experienced capacity framework / strategic workforce planning professional or you could have worked across multiple HR disciplines in your career, but you must be able to shape and realize a vision for capacity framework that will create enduring value from the work that you design and deploy.

Key Responsibilities

Contribute to the ongoing evolution & optimization of the Workforce Planning function including thought leadership in the inclusion of current and emerging capacity framework in the planning process

Assist with the translation of connecting Citi's strategic business decisions and needs to future critical capacity framework required to drive success of the organization

Engage with partners across HR and beyond agree a vision to integrate to capacity framework into critical HR processes

Work with & work with the cross functional and cross pillars support teams to design & deploy an approach that leverages tools, process and common language to connect across the HR ecosystem

Ensure prioritization of critical activities that will improve outcomes across high value/volume activities such as talent mobility, Supply & demand matching, Succession risk mitigation etc.

Lead the regulatory response specific to the annual capacity framework planning process required for risk and control roles, including meeting all relevant deliverables and Internal Audit requirements

Shape and participate as part of the future capacity framework Council as a subject matter expert for Workforce Planning and contribute to broader skills initiatives for Citi

Experience

Bachelor's degree or equivalent experience required

Process design, including experience in strategy design and implementation of workforce planning programs

Complexity management driving execution while keeping focus on the big picture; able to connect-the dots across multiple pieces of work; strong attention to detail

Stakeholder management exceptional interpersonal and relationship management skills demonstrating cross-cultural understanding and knowledge across multiple geographic locations.

Planning and organizing strong ability to manage multiple projects and stakeholders concurrently

. Ability to deliver in a fast-paced environment with tight deadlines.

Change management demonstrated influence-management skills to lead and champion change; innovative thinker and change agent

Data analysis ability to analyze data and prepare executive level reports and recommendation.

Problem solving excellent problem-solving skills and ability to think creatively.