JobsUSA Logo ImageJobs USA

  • Home
  • About Us
  • Contact Us

Supervisor, Patient Access - Revenue Cycle

UPMC

Company : UPMC

Location : Pittsburgh, PA, 15201

Posted Date : 20 October 2025

Job Type : Full Time

Category : Management

Occupation : Supervisor

Job Details

Supervisor Position At UPMC

UPMC is looking to hire a full-time Supervisor to lead the Patient Access staff at Passavant McCandless as well as support the staff at Passavant Cranberry a few days a week. The position will typically work Monday through Friday during evening hours, 3:00pm-11:30pm. However, all shifts (daylight, evening, and overnight) and days (weekdays, weekends, and holidays) would be required as needed to help maintain staffing levels.

As the Supervisor, you will perform a wide variety of functions depending on the needs of the department. You will be responsible for technical support, cognizant skills required for other roles in the department, staff direction and development, leadership, accountability for key performance indicators, quality improvement, continuing education activities and supervision of associates. In this role, you will need to ensure that methodologies, policies, and procedures are deployed to guarantee the highest quality standards with extraordinary customer service as the goal. The Supervisor demonstrates the philosophies and core values of UPMC in the performance of duties.

Responsibilities

Perform in accordance with system-wide competencies/behaviors.

Perform other duties as assigned. Oversee the 24/7, including weekends and holidays, operations of the on-site Arrival staff which includes on call coverage, working vacant shifts, call offs and absences.

Complete department schedule, weekly time/attendance and monitors PTO requests to ensure staffing coverage. Manage overtime keeping within budgetary requirements.

Participate in new associate meet & greets and interviews working with Talent Acquisition to finalize the hiring process.

Collaborate with the manager and utilizes other resources regarding personal issues and/or situations that have real or potential impact on the department and/or institution.

Develop and update work specific procedural and policy documentation.

Follow up on customer complaints and issues; ensure problem resolution and corrective action for long term solution.

Foster an environment that encourages associate growth and development. Serve as a coach, mentor, team builder and facilitator.

Provides on call support to staff in the event of problems and/or staffing concerns.

Serve as a resource person for technical and/or operational questions as a liaison with clinical and non-clinical departments ensuring highest standards of data integrity is met. Identify problems; define alternatives and recommends practical efficient solutions.

Participate in assigned committees, special project task and work groups as directed by department management.

Represent department in the absence of the manager. Make effective decisions within the scope of delegated authority.

Responsible for training new associates and provide ongoing education and communication to staff.

Review to ensure 100% compliance with uLearn requirements is met.

Evaluate staff to ensure compliance with departmental competencies is met invoking additional training as needed.

Support and contribute to UPMC core values and guiding principles of Your Care. Our Commitment and abide by all UPMC departmental policies, procedures and goals in the process of performing all job responsibilities. Incorporate acts of dignity and respect in daily interactions, utilizing & modeling AIDET + Promise.

Qualifications

A bachelor's degree in healthcare administration, finance, or related field and one year of healthcare billing, registration, or patient business services OR High School Diploma or equivalent and three years of healthcare billing, registration, or patient business services, OR equivalent combination of education and experience required.

Strong interpersonal and communication skills and ability to effectively problem solve and make independent decisions.

Know insurance pre-certification/pre-authorization, Managed Care, Medicare/Medicaid and Commercial insurance plans.

Prior working experience on personal computers and various office equipment.

Licensure, Certifications, and Clearances:

ACT 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Trending Searches in Pittsburgh, PA

  • Full time jobs near me Pittsburgh, PA
  • Local job openings
  • Places hiring near me
  • Job vacancies near me
  • Patient access jobs near me Pittsburgh, PA
  • Patient access jobs hiring near me Pittsburgh, PA
  • Patient access jobs hiring near Pittsburgh, PA
  • Patient access jobs near Pittsburgh, PA
  • Patient access jobs near me in Pittsburgh, PA
  • Patient access jobs in Pittsburgh, PA

Top trending job titles hiring now

  • Patient care representative
  • Azura front desk coordinator
  • Patient relations representative
  • Patient experience representative
  • Patient registrar - vaccination program
  • Lead patient service representative
  • Patient representative / ent
  • Customer service representative
  • Field based behavioral health care advocate
  • Client services representative

Other Jobs You May Like

Customer Service Representative

Company : Uline

Location : Trumbauersville, PA

ULINE- Customer Service Representative

Company : Uline

Location : Hilltown Twp, PA

Lead Customer Service Representative

Company : Circle K

Location : Latrobe, PA

Customer Service Representative - UniFirst

Company : UniFirst

Location : Meadville, PA

Patient Service Specialist- Corporate Patient Access- Per Diem

Company : Guthrie

Location : Towanda, PA

Patient Service Specialist- Corporate Patient Access- Per Diem (Towanda)

Company : Guthrie

Location : Towanda, PA

Customer Service Representative II - Pittsburgh, PA

Company : VetJobs

Location : Pittsburgh, PA

Intake Clinician - Patient Access - Nights

Company : WellSpan Health

Location : Mt Gretna, PA

Patient Access Representative

Company : Conemaugh Health System

Location : Johnstown, PA

IMMEDIATE HIRE Customer Service Representative

Company : Aston Carter

Location : New Stanton, PA

Customer Service Representative (Remote - Pittsburgh)

Company : Dick's Sporting Goods

Location : Coraopolis, PA

Work at Home Customer Service Representative

Company : Contec

Location : Pittsburgh, PA

Top searches

  • Jobs hiring immediately
  • Part time jobs near me
  • Full time jobs near me
  • Jobs that are hiring near me
  • Jobs near me hiring now
  • Patient access jobs near me
  • Patient access jobs
  • Patient access jobs hiring near me
  • Patient access openings near me
  • Patient access vacancies near me

Employment opportunities at UPMC

  • UPMC jobs near me Pittsburgh, PA
  • UPMC jobs hiring near me Pittsburgh, PA
  • UPMC jobs near Pittsburgh, PA
  • UPMC jobs hiring near me
  • UPMC openings near me
  • UPMC jobs near me in Pittsburgh, PA
  • UPMC jobs hiring in Pittsburgh, PA
  • Employment opportunities near me
  • Job openings near me
  • Jobs hiring immediately
  1. Home
  2. Companies
  3. UPMC Jobs Hiring Near Me
  4. Supervisor, Patient Access - Revenue Cycle job in Pittsburgh, PA, US
JobsUSA Footer Logo ImageJobs USA

Email: admin@jobsusa.ai

Address: 100 Summit Dr, Burlington,
Massachusetts 01803, US

twitter linkedin instagram

Useful Links

  • Blogs
  • Jobs By Company
  • Cookie Policy
  • Privacy Policy
  • Terms and Conditions

Browse Categories

  • Nursing
  • Therapy
  • Management
  • Administrative Assistance
  • Physicians & Surgeons
  • Medical Technician
  • Retail
  • Sales
  • Driving
  • Installation & Maintenance

© 2025 Jobs USA.
All Rights Reserved.