Supervisor Operational Services Worcester

Caring. Connecting. Growing Together.

Supervises assigned employees and activities for the efficient administration of medical office activities. Coordinates a broad range of functions including medical assistant duties, scheduling, electronic medical record (EMR), budget, etc. Provides administrative support services and other related duties. Independently coordinates process improvement initiatives, the rollout of organizational initiatives, recruiting efforts, and corrective action. Acts as a contributor to budget planning and plays an active role in providing key metric updates to leadership.

Primary Responsibilities:

• Leadership & Supervision
• Operational Management
• Communication & Collaboration
• Financial & Business Acumen
• Planning & Problem Solving
• Other

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience in relevant medical or healthcare setting with preference 2+ years in a supervisory role
• Proven knowledge of medical terminology and experience with electronic medical records
• Proficient in Microsoft Office (Excel, Word, Outlook) and practice management software
• Demonstrated leadership ability that includes problem-solving skills and the ability to communicate via written reports
• Proven excellent organizational, interpersonal, team-building, and communication skills
• Proven ability to address issues through project management and coordinate people and resources accordingly

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.

OptumCare is an Equal Employment Opportunity employer and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.