Supervisor
                            Company : Chick-fil-A
Location : Rincon, GA, 31326
Posted Date : 4 November 2025
Job Type : Full Time, Part Time
Category : Management
Occupation : Supervisor
Job Details
Supervisor
Reports to: Director on Shift, Operations Director, Operator
Job Purpose:
The Supervisor manages daily operations in the Back of House (BOH) or Front of House (FOH) to ensure efficient, high-quality service for guests. They lead the entire shift, overseeing staff, addressing issues, and maintaining standards of safety, cleanliness, and guest satisfaction.
Key Responsibilities:
- Shift Leadership: Oversee the entire shift, ensuring smooth and efficient operations across all areas.
 - Problem Resolution: Proactively address issues, preventing operational bottlenecks and maintaining consistent service flow.
 - Team Accountability: Enforce company policies (Rincon Handbook) and operational standards (Pathway), holding team members accountable for their responsibilities, and communicating operational expectations.
 - Safety Oversight: Maintain a food-safe and team member-safe environment by ensuring all safety protocols are followed.
 - Daily Goal Setting: Communicate clear, actionable goals to team members for both shift-wide and individual performance.
 - Cleanliness Management: Ensure the workspace is always kept to the highest standard of cleanliness.
 - Problem Ownership: Take responsibility for any issues that could impact the shift or subsequent shifts, resolving them promptly.
 - Coaching and Development: Provide on-the-spot coaching to Assistant Supervisors and Team Members to foster their growth.
 - Assistant Supervisor Leadership: Mentor and guide Assistant Supervisors, helping them develop leadership skills and effectively manage their areas.
 
Expectations:
- Problem Solver: Quickly identify and address operational challenges to keep operations running smoothly.
 - Team Leader: Lead by example, motivating and holding your team accountable to meet company standards.
 - Safety Focus: Uphold food and team member safety guidelines at all times.
 - Clear Communication: Provide direction and feedback to the team in real-time.
 - Ownership and Initiative: Take full responsibility for the shift's success, stepping in to resolve issues as they arise.
 - Leadership Development: Actively develop the leadership potential of Assistant Supervisors, Trainers, and Team Members.
 - Flexibility: Able and willing to complete any tasks assigned by Directors and/or Operator.
 
Qualifications:
- Chick-fil-A experience is required
 - Proven ability to solve problems in a fast-paced environment
 - Strong knowledge of food safety and health guidelines
 - Demonstrated experience in leading and motivating peers or teams
 - Strong sense of accountability and ownership of duties
 - Completion of Supervisor training
 - Full-time Supervisors must be available to lead 5 shifts (5am-4pm or 12pm-11pm) per week, including Saturdays
 - Part-time Supervisors must be available to lead 3 shifts (5am-4pm or 12pm-11pm) per week, including Saturdays
 - Demonstrate a strong understanding and embodiment of our culture of CARE
 - Willingness to grow, accept accountability, and handle feedback
 - Meet all Assistant Supervisor qualifications and responsibilities.
 
This Chick-fil-A Restaurant is operated by an independent franchised business owner who makes all their own employment decisions and are responsible for their own content and policies.
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