Supervisor, Data Center Infrastructure

Supervisor Of Data Center Network Engineering

Summary: The Supervisor of Data Center Network Engineering is responsible for leading a team of network engineers in the design, implementation, operation, and optimization of Data Center and WAN (Wide Area Network) infrastructure across a large-scale, distributed healthcare system. The role ensures secure, high-performing, and highly available data center services for 60+ hospitals and 300+ clinical locations.

This position requires hands-on technical leadership, operational excellence, and the ability to manage complex networking projects in a mission-critical, regulated healthcare environment. The role also involves managing and integrating a multivendor network environment, requiring deep expertise in coordinating technologies from Cisco, Juniper, Palo Alto, and other enterprise vendors to ensure interoperability, security, and performance across all healthcare sites.

Key Responsibilities:

• Supervise a team of LAN/WAN engineers and technicians, including hiring, training, mentoring, and performance evaluation.
• Provide technical direction and prioritize team activities to meet organizational goals and SLAs.
• Act as an escalation point for critical network issues.

Data Center Design, Implementation, and Operations:

• Oversee the design, deployment, and lifecycle management of enterprise data center infrastructure.
• Ensure high availability, redundancy, and optimal performance across all facilities.
• Integrate solutions from multiple vendors to maintain a consistent and reliable network architecture.
• Coordinate with facilities and IT teams to support expansions, renovations, and new data center builds or migrations.
• Collaborate with architecture, application, storage, and virtualization teams to implement business ready, scalable solutions.

Project & Change Management:

• Lead data center-related initiatives, including network refreshes and mergers/acquisitions.
• Collaborate with stakeholders across departments to define technical requirements and deliver scalable solutions.
• Maintain documentation and manage change control in accordance with policy.

Security & Compliance:

• Ensure secure Data Center Network and WAN configurations, enforcing access controls and segmentation.
• Support compliance with HIPAA, HITECH, and internal cybersecurity frameworks.
• Work closely with the Security team on incident response, audits, and risk management.

Monitoring & Troubleshooting:

• Oversee use of monitoring systems to detect and resolve performance issues.
• Lead root cause analysis for major incidents and implement corrective actions.
• Continuously improve network health and uptime metrics.

Qualifications:

Required:

• Bachelor's degree or equivalent experience in IT, Computer Science, or related field.
• 5+ years of experience in enterprise network engineering, including 2+ in a leadership role.
• Demonstrated experience with large-scale data center environments.
• Proficiency in routing/switching protocols (e.g., BGP, OSPF, EIGRP).
• Experience with Cisco and at least one other major vendor (e.g., Juniper, Palo Alto).
• Strong troubleshooting skills and operational focus.
• Experience communicating and working with vendor partners to evaluate capabilities.

Preferred:

• Professional certifications (e.g., CCNP, CCDP, PCNSE, JNCIP).
• Experience supporting cloud network environments (GCP, Azure, AWS)
• Experience supporting multivendor network environments (e.g., Cisco, Juniper, Palo Alto).
• Experience in healthcare or other regulated environments.
• Familiarity with EHR networking (e.g., Epic, Cerner).
• Experience with automation/orchestration tools (e.g., Ansible, Cisco DNA Center).
• ITIL and experience with service platforms (e.g., ServiceNow)

Work Environment:

• Occasional travel to sites (1020%) required.
• Participation in a 24/7 on-call rotation.
• Hybrid or on-site role depending on operational needs.

Why Join Us:

Join a healthcare system where your work directly supports lifesaving technology and patient care. You'll lead critical infrastructure in a complex, multivendor enterprise environmentand help shape the future of care delivery through secure, reliable network systems.