Supervisor-Accounting

Credit Settlement Supervisor

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

A Brief Overview

This supervisory position oversees several non-exempt individuals responsible for day-to-day Credit Settlement (Credit/Debit, Alipay, PayPal/Venmo, Anthem Solutran, and Collegiate Card) processes. This position requires strong knowledge of financial system flows and accounting impact to ensure transactional activity results in accurate reconciliations and mitigated losses.

This position must report to 200 Highland Corporate Drive, Cumberland, RI 02864 at least 2 days a week.

What You Will Do

• Responsible for the supervision and development of Credit Settlement staff, including employment sourcing (and termination if necessary), creation of training plans, mentoring, and performance reviews.
• Reviews, approves, and may assist with monthly reconciliations for various general ledger accounts for credit/debit tender accounts, including follow up with external groups (i.e. banks, credit card or digital processors), and internal groups (i.e. Store Ops, Loss Prevention, Treasury, Customer Relations); troubleshoots transaction flow issues, root-cause/trending analysis, and overall accuracy of financial entries.
• Ensures daily process flows are performed accurately and efficiently with the goal of researching variances, clearing the customer relations queue, and responding to disputes within established timelines.
• Ensures procedures are updated periodically for clarity and as business environment changes.
• Supports the development, testing, and implementation of new products or service offerings at CVS Retail locations.
• Ensures reconciliations are completed in a manner consistent with Sarbanes-Oxley (SOX) standards, and upholds and enforces strict Payment Card Industry (PCI) guidelines relative to data security requirements for all critical customer information as required by regulatory or privacy laws
• Assists with budget/forecast creation and provides variance explanations for various balance sheet and revenue/expense accounts.

Required Qualifications:

• 3-5 years of experience in Finance / Accounting / Banking.
• 1+ years of supervisory experience of both onshore and offshore teams.
• Microsoft knowledge, specifically Excel, Outlook, Teams, and/or similar software.
• SAP Financial System familiarity.

Preferred Qualifications:

• Intermediate knowledge of Financial Systems and data flows (e.g. S4, SAP, ReconNET, BlackLine, etc.)
• Effective time-management and organizational skills
• Ability to work independently and use appropriate judgement and discretion
• Strong interpersonal skills (including effective verbal, written skills)
• Problem solving/root cause analysis skills
• High degree of accuracy and attention to detail
• Bookkeeping experience
• Store Retail point-of-sale experience
• Banking experience
• Credit card processing and dispute experience

Education Bachelor's degree: BA/Accounting/Finance or 4+ years equivalent work experience

Anticipated Weekly Hours 40

Time Type Full time

Pay Range The typical pay range for this role is:

$43,888.00 - $93,574.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.