Suites Supervisor - Raymond James Stadium

Suites Supervisor

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops, and a warm welcome at every turn.

Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers. The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites and premium areas for all game days, concerts, special events and any food and beverage related activations for the iconic Pirate Ship. Join us in elevating the fan experience through unparalleled guest service and pride to make Raymond James Stadium one of the best stadiums in the NFL.

The Suites Supervisor is responsible for overseeing the staff and operations of an assigned area. Ensure proper opening and closing procedures are followed as well as correct food and beverage standards are maintained, quality of services, and proper cleanliness and sanitation of areas.

Primary Responsibilities:

• Oversee event day operations within an assigned area: Suite Attendants, Runners, and Dessert Cart
• Accountable for changes incurred during the day of event, ensure attendants are aware of the additional requests
• Ensure all HACCP standards are followed including food temperatures, rotation of product, and sanitation and cleanliness of assigned areas; reports safety items to manager.
• Ensures suite attendants and food runners properly prepare suites in a timely manner; food and beverage set 15 minutes prior to doors.
• Ensure suite attendants receive pre-event paperwork
• Unlock Suites prior to staff arriving
• Walks specific area to check final sets
• Ensures all food presentations meet company standards
• Ensures suite attendants are held accountable for alcohol services and reports company violations
• Answers guests questions regarding menu, services, billing, etc
• Ensure all work areas (pantries, suites, coolers) remain clean and stocked
• Monitor delivery of beverages, cold, and hot food to suites, ensuring all deliveries have been met in a timely manner
• Always visible in the hallway to assist our guests
• Assist dessert cart attendants and ensure they are working in a timely manner. Ensure there are at least 3 per dessert cart.
• Be attentive to guests to assist in any issues that may arise
• Completes closing procedures, collecting completed paperwork (Inventory, CC, Invoices)
• Ensure all liquor cabinets are locked and secure and suites are clean of food and extra paper stock.

Qualifications:

• High School Diploma. Minimum 2 year's experience in a premium or fine dining establishment supervisory role

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.