Success Coach, TRIO SSS

Description
Are you ready to make a meaningful impact in students' lives? Join the University of Iowa's TRIO Student Support Services team as a dedicated Success Coach (100% appointment). As a Success Coach, you'll be a champion for college success, helping students navigate their academic journey with confidence and support. This is a one-year specified term position.
In this role, you will have the opportunity to:
• Coordinate TRIO SSS programs and events such as Tutoring, Peer Mentoring, Welcome Week, and Orientation.
• Manage and oversee front desk staff in the office
• Maintain timely and accurate records of student meetings
• Collaborate with partners to maximize resources and connections
• And More!
Click here for a full job description, including all duties and competencies assigned or e-mail the contact listed below.
Visit: Job Opportunities (Org 02 & 35) to see all job opening with the Office of the Provost at the University of Iowa.
About the Department: University College serves an important role at the University of Iowa and is an academic home for numerous courses or programs that span across multiple units. The College offers two bachelor's degrees, the BAS and BLS. These programs allow students who have already received an associate's degree, or who have prior college credit, to earn a four-year degree. We also offer undergraduate certificate programs in: clinical and translational science, leadership studies, nonprofit management, and sustainability. In addition, several K-12 programs are also administered through academics units that are associated with University College. University College is committed to the success of all University of Iowa students. This commitment is demonstrated in the programs and services that we offer through Orientation Services , On Iowa! , New Student Services , Academic Support and Retention , TRIO Student Support Services and the Academic Resource Center .
Qualifications
Required Qualifications:
• A Bachelor's degree is required in Higher Education, Student Affairs, Counseling, Psychology, Curriculum & Teaching, or equivalent combination of education and related experience is required.
• 1-3 years' experience in counseling or advising, college/university students in a higher education student support setting
• 1-3 years' experience developing and implementing college-student programming aimed at supporting academic and personal growth
• This position will require occasional evening and weekend travel and events
• A valid driver's license and the ability to meet the University's Driving policy requirements
Competencies Required:
• Demonstrates a working proficiency level in the following competencies:
o communication (verbal and written) techniques and relationship building skills that enable one to establish and build healthy working relationships and partnerships with a variety of individuals and groups in a constructive, civil, respectful, and collaborative manner;
o developing, coordinating, and implementing educational and/or instructional programs;
o counseling students to help their emotional, physical, occupational, and social development;
o communicating with students regarding their academic performance objectives and providing feedback to improve performance;
o understanding issues related to the decision-making process in order to analyze situations fully and accurately and reach productive decisions;
o maintaining confidential records and information.
Desirable Qualifications:

• A Master's Degree
• Experience in curriculum design.
• Experience in assessment and evaluation methods to improve educational goals.
• Knowledge of policies, procedures, regulations, and programming pertaining to college/university admissions, scholarships, financial aid, student services, alumni affairs, university relations and media, campus facilities, university community, or advising and academic/collegiate degree programs.
• Experience with both verbal and written communications with Spanish speaking constituents.

To Apply:
To be eligible for consideration, applicants must upload BOTH of the following and mark them each as a "Relevant File" to the job submission:
• a current resume
• a cover letter
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the process.
The University will not sponsor any work authorization for this role.
Work Modality: This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location . Work arrangement options will be discussed during the hiring process and are subject to change for training, programming, peak periods, and performance.
Anticipated Hiring Salary Range: $45,540 - commensurate, with the top of the range reserved for exceptionally qualified applicants. This position includes a comprehensive and competitive benefits package.
Reach out to Monica Frank to learn more about benefits, compensation practices, and career development opportunities.
Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.
Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.
Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.
Join us in making a difference at a leading Big Ten university and premier public research institution. Click here to learn more about why you should join UI!