Student Consultant II

Student Intermediate Level
Requisition ID
req34417
Working Title
Student Consultant II
Pay
$16.00 Hourly
Campus
Main - Albuquerque, NM
Department
IT Academic Technologies (321A)
Employment Type
Student Employment
Student Type
Status
Non-Exempt
Background Check Required
For Best Consideration Date
9/16/2025
Position Summary
**WE ARE ACCEPTING APPLICATIONS FOR THIS POSITION FROM ALL STUDENTS REGARDLESS OF WORK STUDY AWARD*
Academic Technologies is seeking responsible, self-motivated students that demonstrate leadership, aptitude, and initiative to provide assistance and training on a wide variety of technology in computer classrooms to students, faculty, and staff. Successful candidates will demonstrate excellent customer service skills as well as the ability to work with all people. This position provides support for the computer classrooms for all clients.
Must possess the ability to work independently, organize time efficiently, and communicate professionally with faculty, staff, and students. Applicants should be able to take the initiative to solve problems on their own as well as request help as needed. Applicants may be asked to participate in projects, which may include technology testing, maintenance, or deployment of new classroom environments.
Duties and responsibilities include:
Provides technical support and training for technology in computer classroom pods.
Routine maintenance and testing of classroom technology.
Provide immediate response to requests from clients.
Troubleshooting software and hardware issues including resolving and triaging issues in the help system.
Proficient in basic clerical skills and willing to use work time to learn and expand one's knowledge.
May be expected to perform administrative tasks.
Maintain cleanliness of computer classroom pods.
Minimum Qualifications
Equivalencies not found for this position
Preferred Qualifications
Minimum Qualifications:
Enrolled in a degree seeking program at UNM, at least half-time (6 hours) at UNM for fall and spring semesters.
At least one semester working as Computer Consultant Iwithin the last year.
Preferred Qualifications:
Experience working in an IT environment.
Experience in customer service.
Ability to work in a team environment.
Experience instructing customers and working withfaculty.
Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
**ALL APPLICANTS MUST SUBMIT A RESUME & COVER LETTER**
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.