Strategic Account Executive -- Chicago

This position is a remote opportunity in the Abbott Diabetes Care Division. We are helping people with Diabetes lead healthier, happier lives.   As a global leader in diabetes care, Abbott is constantly working to deliver the highest quality products and unwavering support to our customers.  Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we’re committed to continuous improvement in the way patients and professionals measure, track and analyze glucose levels.   

As a Strategic Account Executive (SAE), you will be responsible for driving key partnership goals within assigned health system accounts. The SAE will use a consultative approach to partner with health systems and drive broader adoption of ADC’s continuous glucose monitoring (CGM) portfolio within the health systems’ diabetes patient population. The position requires exemplary customer and account management acumen and an aptitude to work with cross-functional teams. This is a critical role in Abbott Diabetes Care’s (ADC) commercial strategy and will report to the Director of Strategic Accounts (DSA). This is a field based opportunity.

What You'll Do

• Lead the development of key account plansbased on gathering customer insights, identifying unmet needs in diabetes management, and having a deep understanding of Abbott’s partnership solutions to ensure seamless execution of the resulting account strategies
• Build and maintain deep relationships,and act as a thought partner with key decision-makers and influencers across a range of business functions (e.g., C-suite, VP and Director-level administration, Quality, Primary Care, Endocrinology, Population Health, Health Equity, IT/EMR/EHR, Pharmacy, and other relevant stakeholders) to strengthen the perception of ADC as a trusted resource in helping to improve patient outcomes and addressing diabetes management challenges within health systems
• Identify needs and hypothesize solutionsfor key stakeholders at assigned health systems regarding unmet needs in diabetes management
• Develop strategies and tactical plansto tailor and implement solutions that drive awareness of CGM, create HCP access for the field teams, and accelerate adoption of CGM for diabetic patients within the health system
• Collaborate and orchestrate key activities with the cross-functional account teamand relevant HQ-based functional stakeholders to drive development and pull-through of strategy, tactical plans, and solutions (e.g., workflow and technical solutions) in a compliant manner
• Track and evaluate key customer metricsto proactively identify opportunities to adjust the account strategy to reflect changing dynamics
• Maintain current knowledge of all ADC’s products, indications and diabetes disease area to serve as an effective partner to assigned health system accounts

Experience You'll Bring

Required

• Bachelor’s degree
• 10 years+ years of experience in a customer facing field sales, sales management, or key account management role with 5+ years of experience in healthcare and / or life sciences industry
• Demonstrated leadership skills, specifically in strategic influencing, effective communication, cross-functional collaboration, and conflict resolution
• Demonstrated track record of business background including account planning, business planning, problem solving, and analytical skills
• Possess executive presence and the ability to interact with senior account leadership
• Demonstrated ability to develop customer-centric approaches, leveraging multi-disciplinary capabilities and resources to realize objectives
• Ability to manage multiple, concurrent work streams across diverse functions
• Demonstrated confidence, persuasiveness, ability to motivate others and ability to influence without formal authority
• Willingness and ability to travel, including overnight 50% - 75%

Preferred

• Advance degree preferred (Business or Science)
• Experience in Key Account Manager position managing national or regional health system accounts
• Diabetes disease area knowledge and experience promoting related products (e.g. glucose monitors, pumps)

Apply Now

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Divisional Information

Medical Devices

General Medical Devices:

Our medical devices help more than 10,000 people have healthier hearts, improve quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine fingersticks.

CRM

As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

Diabetes

We’re focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.

Vascular

Abbott Vascular provides innovative, minimally invasive, and cost-effective products for treatment of vascular disease.

Neuromodulation

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

Structural Heart

Structural Heart Business Mission:  why we exist

Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease.

EP

In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

HF

In Abbott’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.

Diagnostics

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level.

Our Point of Care diagnostic portfolio spans key heath and therapeutic areas, including infections disease, cardiometabolic, informatics and toxicology.

Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges.

Nutrition

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, and Glucerna® – to help them get the nutrients they need to live their healthiest lives.