Store Manager

Store Manager

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Essential Duties and Responsibilities

• Accountable for game day concourse and daily retail operations
• Adhere to all security, control and safety procedures set by Sofi stadium officials
• Responsible for store sets and product levels in the main pro-shop/auxiliary store, detail oriented
• Responsible for facilitation and counting of month end physical inventories
• Manage set-up, take down and logistical components of product movement
• Responsible for facilitation on game day and non-game day staffing needs
• Maintain knowledge of current and upcoming merchandise, sales and promotions, policies regarding payment and exchanges
• Train/coach new associates in regard to daily tasks
• Creation of SOP's documents to assist with the overall operation
• Data driven, reporting sales, labor tracking, new product performance and top/bottom sellers
• Excellent customer service and communication skills
• Ability to work independently and/or in a team environment
• Complete other duties as assigned by the General Manager of Merchandise

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Three to five years of retail experience, leading others in a retail environment required
• Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization
• Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships

Skills and Abilities

• Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives
• Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow
• Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.
• Must have computer skills: Microsoft Word, Excel
• Ability to work all events, including extended hours, nights, weekends, and holidays.

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions

Location: SOFI Stadium

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.