State and Local - Functional Analyst

Functional Analyst

Guidehouse is seeking a strong consultant with a background as a Functional Analyst specialized experience in justice and court systems to join our State and Local Government Practice. This role is ideal for a detail-oriented professional who understands judicial operations and technology, and who thrives in translating business needs into functional requirements for modernization and transformation initiatives.

You'll work closely with delivery teams and client stakeholders to document current processes, define future-state requirements, and support the implementation of solutions such as case management systems, digital court platforms, and justice reform programs. If you have hands-on experience working with state and local courts, especially in South Carolina, and enjoy solving complex operational challenges, we encourage you to apply.

What You Will Do

• Support consulting engagements focused on court modernization and judicial operations.
• Conduct stakeholder interviews and discovery sessions with court staff, administrators, and IT teams.
• Document current-state processes and develop future-state workflows aligned with client goals.
• Translate business needs into functional and technical requirements for system implementations.
• Assist in the design and configuration of case management and justice technology platforms.
• Collaborate with project managers, developers, and testers to ensure solution alignment.
• Participate in user acceptance testing (UAT), training, and change management activities.
• Contribute to project documentation including business requirements, process maps, and training materials.
• Maintain strong relationships with client stakeholders and internal teams.

What You Will Need

• 5+ years of experience working directly with court systems (e.g., state courts, circuit courts, administrative offices of the courts).
• Experience gathering and documenting functional requirements for technology projects.
• Strong understanding of judicial operations, workflows, and terminology.
• Bachelor's degree from an accredited institution.
• Proficiency in Microsoft Word, PowerPoint, Excel, and process mapping tools.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving capabilities.
• Ability to travel to client sites and Guidehouse offices, primarily within the Columbia, SC market.
• Must reside within 50 miles of Columbia, SC.

What Would Be Nice To Have

• Experience supporting case management system implementations or justice technology upgrades.
• Familiarity with South Carolina court structures and processes.
• Master's degree (MPP, MPA, MBA, or equivalent).
• Experience with business process redesign, stakeholder engagement, and change management.
• Exposure to Agile or Waterfall project methodologies.
• Experience with tools such as JIRA, Visio, or similar platforms.

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend