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Stability Lab Tech - Austin, TX or Cupertino/ Sunnyvale, CA

Experis

Company : Experis

Location : Sunnyvale, CA, 94087

Posted Date : 15 September 2025

Job Details

Job Title: Stability Lab Tech
Location: Austin, TX or Cupertino/ Sunnyvale, CA (100% onsite at the Test Lab)
Onsite: 100% onsite
Experienced
Need for an individual as a manual lab technician for the team, and work alongside engineers to perform validation on Mac/ laptop hardware on 100's of units at a time. The lab technician will be responsible for unboxing, racking, cabling, scanning, inventory management, lab maintenance, SW/FW updating and assisting with experiments.
Key Benefits
  • Doing the manual heavy lifted required by racking and maintaining 100's of Mac NPI hardware and test devices
  • Assist the team's engineers with their requests for regression or additional data
  • Keep track of 100's of devices under test and peripherals
  • Setup hardware and perform regular software updates to hardware under test
In Scope
  • 100% on-site role (in Austin, TX) with no option for remote work. Must be on-site during working hours to support engineers as needed and to execute tests
  • Unboxing and racking on up to several dozen DUTs, peripherals, and other units of test on a daily basis
  • Manually preparing hardware to be tested via automated frameworks by first placing, cabling, configuring, and scanning test devices and equipment
  • Tearing down racks in a quick and efficient manner to allow for rack space to be used by other projects
  • Be available on-site in the labs for troubleshooting issues and assisting engineers when problems arise
  • Maintain lab test equipment and infrastructure as requested by the team
  • Prioritizing tasks and communicating to team members to identify correct order of tasks. Must alert team members with ample notice if unable to complete assigned tasks on-time
  • Categorize and keep track of test peripherals in the lab using internal tools
  • On-going documentation of test processes for future reference
  • Working on manual tasks required for maintaining or setting up new lab spaces
Success Criteria/Definition of Done
  • Critical feedback is accepted and changes are made to improve if needed
  • All requests in the queue are performed in a timely manner within defined deadlines.
  • Clear and timely communication with the team
  • Requests for support from the team are handled in a timely basis, and correctly (based on any available instructions and attention to detail)
Technical Requirements
  • Knowledge of Mac hardware
  • Strong troubleshooting skills
  • High level of comfort using Terminal and bash
  • Strong attention to detail
  • Strong time-management skills
  • Strong communication skills
  • Ability to multitask and deliver results under competing priorities
Expectations by Phase
  • Training - work with team members to learn the tools, schedules, expectations and steps for the different tasks. Expected to be comfortable with basic training skills in 2 weeks.
  • Execution & Delivery - Once trained on a particular task, follow expected schedules and deliver expected results consistently Assumptions
    • Expected to be able to pick up items up to 50 lbs.
    • Expected to be available during standard working hours, and, potentially frequently longer working days and/or weekends, if the role demands it.
    • Expected to be available on-site 5 days a week.
    • Able to quickly travel between different buildings to support labs in different locations.
    Risks
    • Technical skillset must be strong enough to gain comfort in the role
    • Fast-paced environment with constantly changing priorities and context switching
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