SS&CO Private Bank Settlement Support Transaction Mgmt. Operations Analyst

Bank Of America Job Posting

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.

Responsibilities include:

• Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures including escalation when necessary
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units

Required qualifications include:

• Proficiency in Microsoft Excel
• Ability to pick up new concepts and routines quickly
• Ability to learn how to research more complex issues and make connections to processes across the department
• Excellent written and verbal communication skills
• Strong work ethic and ability to quickly process large amounts of data
• Previous experience in financial services, especially within operations
• Basic understanding of investment income

Desired qualifications include:

• Proactive approach to responsibilities
• Organized with effective time management
• Can analyze and process incoming payments with high accuracy
• Comfortable balancing and reconciling large amounts of income

This position is currently located at 901 Main Street, Dallas, TX but will relocate to the Addison campus at 16001 N Dallas Parkway in mid 2026. Successful candidate(s) for this role would be required to work in the Main Street location until the move to Addison occurs.

Shift: 1st shift (United States of America)

Hours Per Week: 40