Sr. UX Designer, Workforce Solutions

Amazon Talent Acquisition UX Designer

At Amazon, our mission to be earth's most customer-centric company drives everything we do. We're seeking exceptional talent to join us in shaping the future of how people discover and grow their careers at Amazon. As part of the Amazon Talent Acquisition (ATA) team, you'll have the opportunity to create solutions that support our associates and corporate employees throughout their career journeys. The ATA-UX team is dedicated to building world-class experiences, believing that exceptional customer service begins with empowered, satisfied employees.

The ideal candidate thrives in a fast-paced work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication.

Key job responsibilities:

• Partners with engineering and product management team members in the execution and delivery of successful products and services, using a customer-focused, iterative design process.
• Leads UX efforts across one or many teams, setting design direction, driving discussion and activities, while participating in delivery, planning, and coordination efforts.
• Determines best UX solutions based on customer feedback and business goals and helps to determine overall direction, identifying challenges and adapting as needed based on the context of the solution and customer.
• Utilizes strong storytelling and presentation skills to clearly communicate the design strategy, outcomes, and deliverables to diverse stakeholders.
• Creates high quality deliverables and executes based on UX goals and priorities while driving the success of overall UX team delivery by seeking opportunities to make improvements to team efficiency and process.
• Leverages, fosters and extends the use of established UX techniques, templates, presentations, and assets in the creation of UX analysis, solutions, and materials; proposes new solutions or optimizes existing ones, and fosters UX artifact reuse and consistency across team members and/or projects.
• Sets an example and creates opportunities to foster collaborative cross-discipline dynamics.

A day in the life:

In this design role, you'll shape the user experience across our entire talent ecosystem - from job search and interviewing to employee engagement and career development. You'll craft seamless journeys for candidates, hiring managers, interviewers, and recruiters, both external and internal to Amazon. We're looking for someone who deeply understands human needs and behaviors, translating them into innovative design solutions that serve both our people and business objectives.

Drawing from customer insights, business requirements, and research data, you will be responsible for ideating on innovative solutions. Strong storytelling and presentation skills are essential, as this UX designer will need to clearly communicate the design strategy, outcomes, and deliverables to diverse stakeholders and senior leadership.

About the team:

Workforce Solutions (WS) empowers our customers by providing integrated, people-focused solutions that streamline hiring processes for WW Stores, AWS, Devices, and Talent Acquisition. As stewards of the employee lifecycle and experience, we drive initiatives that promote transparency and efficiency in career mobility, workforce engagement, and operational needs management. We prioritize customer-centricity by tailoring our capabilities and processes to align with their preferences and behaviors. Our approach is to start with the customer's needs and match individuals to the right opportunities through our services.