Sr. IT Systems Engineer, Configuration Management Database Engineering

Sr. IT Systems Engineer, Configuration Management Database Engineering

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

As a Sr. IT Systems Engineer with a focus on Configuration Management Database (CMDB) at SpaceX, you will play a critical role in building and maintaining the CMDB to drive asset intelligence, outage correlation, and application dependency mapping across the enterprise. Your work will help ensure accurate insights across IT assets, incident patterns, and financial accountability - supporting the reliability and resilience of critical systems across the company.

This is a unique opportunity to help shape the foundation of our enterprise systems strategy in one of the world's most innovative technical environments.

Responsibilities:

• Design, implement, and manage the CMDB platform in Atlassian Jira and related integrations with asset management, incident, and change management systems.
• Ensure data accuracy, completeness, and integrity across all configuration items (CIs), particularly for finance and hardware assets.
• Establish relationships between applications, infrastructure components, and services to provide clear visibility into system dependencies and reliability risks.
• Support outage and incident analysis by linking tickets to impacted assets and application stacks.
• Work cross-functionally with IT, engineering, finance, and operations to ensure accurate mapping of application services to infrastructure and cost centers.
• Build automation and reconciliation processes to ingest data from sources such as discovery tools, MDM platforms, ERP systems, and monitoring solutions (CheckMK, Grafana).
• Partner with the IT change management and reliability teams to ensure changes and incidents reflect accurate CMDB relationships.
• Develop dashboards and reports to visualize asset health, lifecycle status, application dependencies, and risk exposure.
• Serve as subject matter expert on CMDB architecture, data modeling, governance, and service reliability use cases.

Basic Qualifications:

• Bachelor's degree in computer science, information systems, or an engineering discipline.
• 5+ years of experience managing or administering a Configuration Management Database.
• Experience with IT Service Management (ITSM) platforms such as ServiceNow or Jira Service Management.

Preferred Skills and Experience:

• Experience with enterprise asset management (Atlassian Jira), infrastructure monitoring (CheckMK, Grafana), and service mapping tools.
• Proficiency with data modeling and configuration item (CI) lifecycle processes.
• Familiarity with financial asset tagging, cost center attribution, and inventory lifecycle.
• Knowledge of incident and change management processes, and how they relate to CMDB data.
• Experience with data ingestion pipelines, APIs, scripting (e.g., Python or PowerShell), and ETL tools.
• Strong analytical skills and ability to translate technical data into meaningful operational insights.
• Experience in environments focused on system reliability, automation, or regulatory compliance.
• Ability to influence stakeholders and communicate technical concepts to both technical and non-technical audiences.

Additional Requirements:

• Must be able to work extended hours and/or weekends as needed to meet major milestones.
• Must be able to travel - up to 10% work week travel may be required to other sites.
• Ability to pass Air Force background checks for Cape Canaveral and Vandenberg.

Compensation and Benefits:

Pay Range: $135,000.00 - $180,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation & will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.