Sr. Director, Product Management - AI/ML Platform Intelligence

Overview

Sr Director, Product Management (PXDP65)

Product Management at Capital One is a vibrant craft focused on reimagining the status quo, identifying value creation opportunities, and driving innovative and sustainable customer experiences through technology. This role leads the AI/ML Platform Intelligence efforts and partners with technology, risk, security, and business teams to monitor platform performance, identify issues, and support resilience.

The Sr. Director, AI/ML Platform Intelligence will lead a product team spanning the Machine Learning and Generative AI platforms at Capital One and will be responsible for the core platform services for the AI/ML platform that powers mission critical business applications. This role requires a technical product leader with a proven history of building products and experiences for data scientists and software developers, familiarity with AI/ML infrastructure and tooling, and several years as a technical Product Manager and leader of product management teams.

This leader will set strategy and priorities grounded in technical understanding and user experience, and must understand the needs of data scientists and engineers to measure benefits of more powerful, faster capabilities and improved developer experience.

Capital One Product Framework

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Responsibilities

Lead product strategy and direction for AI/ML platform services used by mission critical applications. Partner with technology, risk, security, and business teams to monitor platform performance, identify issues, and drive resilience. Advocate for data scientists and developers, ensuring a strong developer experience and measurable benefits from platform capabilities.

Qualifications

Basic Qualifications

• At least 9 years of experience working in Product Management
• Currently has, or is in the process of obtaining, one of the following with the expectation that the degree will be obtained by the start date:
  • Bachelor’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or related quantitative field)
  • Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications

• Experience translating business strategy and analysis into consumer facing digital products
• 5+ years of people leadership
• 3+ years of experience in innovative technology environments that embrace public cloud and open source technologies
• 3+ years of experience building business-critical AI and Machine Learning products
• Experience with AI/ML technologies such as Kubernetes, Observability, Security, AI/ML Experiment Management, or Model Monitoring
• Experience in Gen AI Application Evaluation, MLOps, or AIOps

Note: At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Compensation and Benefits

The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated. Salary ranges: Chicago, IL: $240,300 - $274,300; McLean, VA: $264,300 - $301,700; New York, NY: $288,400 - $329,100; San Francisco, CA: $288,400 - $329,100. The actual offer will reflect the candidate’s location and other factors. This role is eligible for performance-based incentives and benefits as described by Capital One.

Capital One offers a comprehensive, inclusive set of health, financial and other benefits. Eligibility varies based on status and level. This role is expected to be open to applications for a minimum of 5 business days.

Equal Employment Opportunity statement and accommodations: Capital One is an equal opportunity employer (EOE, including disability/vet). Capital One prohibits discrimination and provides accommodations for applicants with disabilities. For accommodation requests, contact

Location and Role Details

Senior Director, Product Management – AI/ML Platform Intelligence. Location preferences and other details may apply as per posting. No agencies please.

Seniority level

• Director

Employment type

• Full-time

Job function

• Product Management and Marketing