Sr. Area Loss Prevention Manager

Senior Area Loss Prevention Manager

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience:

• Success
• Career growth
• Teamwork
• Our commitment to diversity, equality & inclusion, and our community

Our corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose: The Senior Area Loss Prevention Manager (Sr. ALPM) is responsible for protecting the assets of Ross Stores, Inc. while achieving shortage and safety goals for assigned stores/district(s)/area. This is done by managing, promoting, and directing all Loss Prevention initiatives and programs within the assigned group of stores and by developing and maintaining strong partnerships at the store, district, zone, and regional levels. Through effective Operations and Human Resources partnerships, the Sr. ALPM implements company-driven shortage and safety solutions while providing regular direction and leadership to minimize operational shortage, mitigate theft and fraud, and maintain safe and secure environments for Ross associates and customers. At times, the Sr. ALPM will also work with other cross-functional groups to ensure integrated solutions positively impact shortage control and accident reduction initiatives. In addition, Sr. ALPMs manage theft processes within the region including the management of external theft resource allocation (i.e. undercover) and internal theft investigative processes. Periodically, Sr. ALPMs may need to support the response to, recovery from, and future prevention of serious incidents within assigned market. Sr. ALPMs are responsible for training new ALPM hires within the region. Sr. ALPMs will also serve as an ongoing resource and mentor for the regional ALPM team. In partnership with Store Managers, Sr. ALPMs share supervisory responsibility for store-based Loss Prevention associates (Store Protection Specialists or SPS) and are involved in the ongoing hiring, training, development, and performance management of this team.

Essential Functions:

• Minimizing Operational Shortage
• Mitigating Theft & Fraud
• Maintaining a Safe & Secure Environment
• Developing Great Teams & Partnerships

Competencies:

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications and Special Skills Required:

• BA degree or greater, preferably in Business or Criminal Justice, or equivalent work experience.
• 5+ years directly-related, multi-unit Loss Prevention and/or Retail work experience.
• 2+ years of previous management or supervisory experience preferred.
• Experience in driving successful loss prevention, shortage control, accident reduction and fraud prevention programs.
• Self-motivated individual who can be successful in a fast-paced environment, with minimal supervision.
• Excellent written and verbal communication skills, strong presentation skills.
• Must demonstrate the ability to be flexible and adapt to changing priorities.
• Excellent analytical skills and demonstrated ability to solve problems.
• Proven ability to make good decisions under pressure.
• Excellent organizational skills, detail-oriented.
• Maintains confidentiality concerning all information and projects.
• Values and exhibits the highest level of personal integrity.
• Must have proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint).
• Knowledge of and previous experience with Loss Prevention technologies (including CCTV systems and exception reporting systems) is advantageous.

Physical Requirements/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. Must be able to travel Must be able to stand for prolonged periods of time (up to 8 hours per day) Frequent computer work required (up to 8 hours), involving repetitive arm/hand motions from keyboarding

Supervisory Responsibilities: Where applicable, supervise Sr. SPS roles in select stores, Shared supervisory responsibility for up to 75 store-based Loss Prevention associates (Store Protection Specialists or SPS) within assigned stores/district(s)/area.

Disclaimer This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.