Specialty Scheduler - Cardiovascular

Specialty Scheduler

The specialty scheduler oversees and manages all OPIC scheduling for patients requiring treatment in the outpatient infusion center and is also responsible for scheduling office visits in conjunction with OPIC appointments. This position is also responsible for communicating with the OPIC manager, charge nurse and staff regarding OPIC appointments as well as the physician, nurse practitioner and clinical teams regarding treatment plans and schedules.

Essential Job Functions:

• Direct oversight and responsibility for accuracy for scheduling and accurately perform record specific information concerning each case; notify appropriate staff members of special needs for any case.
• Enter appropriate data from record into the computer system, do audit checks and run period reports.
• Answers phone and communicates with Physicians and all departments to build daily schedules.
• Is accountable for processing charges, routing charging information to data processing, and reordering and logging implants.
• Works with minimal supervision.
• Contacts and confirms outside parties necessary for surgeries requested.
• Participates as a team member by performing additional assignments not directly related to the job description when workload requires and as requested by systems coordinator.

Required Qualifications:

• HS Diploma
• One year computer experience required.
• Experience in healthcare required.
• Good working knowledge of medical terminology.

Preferred Qualifications:

• Graduate from a Junior College. High School graduate, two years of college considered.
• Must be able to type 50 words per minute with accuracy.
• Experience in surgery scheduling preferred.

Other Functions:

• Clear, distinct diction and audio acuity is essential for communicating with physicians, visitors and co-workers.

Office Equipment Used:

• Telephone
• Copier
• Computer (keyboard, screen, printer), etc.

Working Conditions:

• The individual performing this job may anticipate possible contact with human blood and other potentially infectious materials. Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies regarding infection control.
• Travel outside the office is required.
• Overnight travel on occasion to attend seminars and training.
• Periods of high stress and fluctuating workloads may occur
• May be exposed to high noise levels and bright lights
• May have periods of constant interruptions

Skills:

• Able to follow general instructions
• Possess surgical conscience
• Moves with a sense of urgency
• Understands basic anatomy/physiology
• Knowledgeable in infection control practices
• Knowledgeable of AORN and AST recommendations related to practice
• Anticipates needs of surgeon, team, and patient
• Self-directed
• Able to work independently
• Critical thinking
• Remain calm under pressure
• Strong communication skills
• Able to handle self in a professional manner
• Takes direction
• Basic Windows application computer skills

Bon Secours Mission, Values, Customer Orientation and Continuous Quality Improvements Focus:

It is the responsibility of all employees to learn and utilize continuous quality improvement principles in their daily work. All employees are responsible for extending the mission and values of the Sisters of Bon Secours by understanding each customer, treating each patient, staff member and community in a dignified manner with respect, kindness, and understanding and subscribing to the organization's commitment to quality and service.

The above statements are intended to describe the nature and level of work being performed by individuals assigned to this classification and are not to be construed as an exhaustive list of all job duties. This document does not create an employment contract, and employment with Bon Secours Health System is "at will".

Bon Secours is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

Bon Secours is an equal opportunity employer.