Specialty Pharmacy Technician

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. 

The Specialty Pharmacy Technician will effectively support the successful implementation and execution of all pharmacy programs and processes.  The Specialty Pharmacy Technician will provide support to the pharmacy staff to ensure applicable program processes and operational responsibilities are met.

Schedule: Open 7 days per week, 40 hours per week. Weekdays: 7:30am - 8:00pm PST. Weekends: 8:00am - 7: 00 pm PST Rotating holidays and weekends. The supervisor will determine the schedule. On-call to be determined. 

Location: 6720 Placid Street, Las Vegas, NV 89119

Primary Responsibilities: 

• Enter prescriptions and verify appropriate information
• Contacting patients, pharmacists and doctor's offices to resolve claims issues 
• Process prescriptions (from intake to order completion) 
• Resolve customer issues; ensuring accurate information is provided
• Consistently meet established productivity, schedule adherence, and quality standards while maintaining a good attendance record
• Fulfillment of prescription orders
• Ability to interpret prescription orders and enter into the pharmacy system
• Answering the telephone utilizing appropriate etiquette
• Documenting interventions and tracking outcomes with Pharmacy team
• Other duties as assigned

What are the reasons to consider working for UnitedHealth Group?   Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: http://uhg.hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• Active Pharmacy Technician license in the state of Nevada
• Intermediate level of proficiency with computers using Windows PC applications, and the ability to learn new and complex computer system applications
• Ability to work variable shifts which may include days, evenings, weekends, and holidays (Mon-Fri hours: 7:30am - 8pm, Sat/Sun: 8am-7pm)
• Willing and able to participate in the on-call rotation

Preferred Qualifications:

• PTCB (Pharmacy Technician Certification Board) Certified 
• 2+ years of Pharmacy Technician experience
• 6+ months of experience with insurance claims processing, rejection, and resolution
• Experience with various insurances, pre-approval & authorizations process, and rejections
• Sterile compounding experience  

Soft Skills: 

• Ability to work independently and maintain good judgment and accountability 
• Ability to multi-task and prioritize tasks to meet all deadlines 
• Ability to work well under pressure in a fast-paced environment 
• Demonstrated ability to work well with health care providers 
• Strong organizational and time management skills 
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others  

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. 

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