Spa Attendant

Spa Attendant

We are looking for a highly motivated, and customer-focused individual to join our team as a Spa Attendant! As a Spa Attendant, you are responsible for the guest experience within the resort/hotel spa and ensuring those guests have an enjoyable, relaxing experience by engaging with the guests in a courteous and efficient manner. The Spa Attendant greets guests and introduces the facilities and program components to individuals and groups. This individual will ensure that the Spa area remains clean and stocked with every essential and assist guests with any needs or requests they may have. They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role:

• Greeting clients as they enter the Spa
• Providing clients with tours and information related to the Facility and its features
• Assisting clients and guests with proper equipment usage
• Assisting guests with booking treatments, either by phone or in person and recording the transactions in the appropriate area
• Reporting any accidents or injuries to the Security Department
• Monitors the spa and fitness room for cleanliness, safety, and provides direction or instruction when appropriate

Qualifications:

• High School diploma or equivalent, ability to read, write and speak English
• One year of customer service related experience required
• Friendly, energetic, dependable and customer oriented
• Must be very detail-oriented and have the ability to work with a variety of customers, staff and management in a cooperative manner