Solutions Architect

Billing Solutions Analyst/Architect

We are seeking a Billing Solutions Analyst/Architect. This role is responsible for designing and architecting innovative solutions to complex billing scenarios within a mobile billing ecosystem. The ideal candidate will have deep experience in mobile billing systems, particularly with Amdocs, and a strong understanding of how to translate business needs into effective technical solutionswithout direct coding responsibilities.

Key Responsibilities:

• Analyze and design solutions for unique billing scenarios (e.g., account handling after customer death, device return credit processing).
• Collaborate with cross-functional teams to understand business requirements and translate them into billing system solutions.
• Work closely with Amdocs CES and related systems to ensure seamless integration with mobile billing UI via APIs.
• Validate and troubleshoot edge cases using SQL queries to ensure data integrity and accurate billing.
• Serve as a subject matter expert on mobile billing processes and Amdocs capabilities.
• Ensure solutions are scalable, compliant, and aligned with business goals.

Required Qualifications:

• Proven experience in mobile billing solutions, specifically with Amdocs platforms (e.g., CES).
• Familiarity with major telecom providers using Amdocs.
• Strong understanding of API integrations and how they connect front-end systems to billing platforms.
• Proficiency in SQL for data validation and troubleshooting.
• Excellent problem-solving skills and the ability to think creatively to resolve complex billing issues.
• Strong communication skills to articulate solutions to both technical and non-technical stakeholders.

Preferred Qualifications:

• Experience working with mobile billing systems or similar environments.
• Background in telecom or mobile service providers.
• Understanding of customer lifecycle and billing event flows.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.