Software Engineer III (AI/ML Support)

Software Engineer III (AI/ML Support)

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.

Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a "one-size-fits-all" approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.

The Role

As a member of the Support squad, your day might look like:

• Driving Innovation: Experimenting with and launching GenAI-powered features in collaboration with AI scientists.
• Harnessing Generative AI: Engineering development and production workflows by integrating LLMs, providing necessary context and constraints using modern practices, and evaluating output for further refinement.
• Advancing Patient Understanding: Enhancing Kora, our first-in-class voice AI agent, to deliver personalized billing guidance via empathetic and compassionate communication.
• Inspiring and Leading Others: Actively contributing to team chartering, managing technical projects, and mentoring peer engineers to take ownership of their own projects.
• Raising the Technical Bar: Taking creative initiative, such as by evaluating new approaches to agent-based engineering, or developing rapid prototyping techniques for new features.

What We Look For

• Strong technical leadership with a track record of driving measurable impact across the stack. (4-6 years of experience preferred, but not required).
• Experience in Generative AI and Large Language Models, either via use to increase productivity and efficiency or by integrating APIs into a product. Personal or professional we count both.
• Demonstrated proficiency in independent, hands-on coding and problem-solving, including handling complex edge cases, optimizing for efficiency, and delivering robust solutions within time constraints.
• Excellent communication skills, both written and verbal, with the ability to articulate complex technical ideas clearly, concisely, and with compelling examples, as well as asking insightful clarifying questions.
• A strong commitment to engineering best practices, including writing clean, maintainable, and well-tested code, and a proactive approach to managing technical debt.
• Entrepreneurial mindset You thrive in fast-paced, ambiguous environments and love solving complex problems.
• Experience with modern languages and frameworks React, Typescript, Python/Django or similar
• Passion for our mission You care about making healthcare simpler, fairer, and more transparent for patients.

Compensation Range and Benefits

• Salary/Hourly Rate Range*: $170,000 - $215,000
• This role is equity eligible
• This role offers a competitive benefits and wellness package

*Subject to location, experience, and education

What Do We Offer to the Ideal Candidate?

• A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
• Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
• For exempt employees: Unlimited PTO for vacation, sick and mental health dayswe encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
• 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
• Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
• Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
• Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
• Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally

About Us

Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).

As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.