SOFT SERVICES MANAGER

Soft Services Manager

Position Title: Soft Services Manager

Location: Aurora, CO

Salary: $100,000 - $110,000

Pay Grade: 14

Other Forms of Compensation: None

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM's clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.

Job Summary

Job Summary:

We are seeking a Director of Housekeeping and Plant Operations that will be directly responsible for all operational facets of both departments in a senior living setting.

Key Responsibilities:

• Manages and ensures compliance with all local, state, and federal agencies to include the State Health Department, NFPA, and CMS, as well as all policies and procedures of the organization and client
• Reviews, plans, organizes, and controls functions and activities of all support services under the scope of the contract
• Develops, recommends, and implements new programs, services, polices & procedures, etc. as necessary
• Oversees departmental communications to all customers including client, resident groups, regional leadership, etc.
• Monitors flow and quality of work to assure timely completion of workload and adherence to communities' standards
• Serves as a liaison with contractors, architects, engineers, and product suppliers
• Maintains the department in an "inspection ready" state at all times
• Implements changes to the services that enhance desirability of the community for current as well as future residents
• Encourages and nurtures associate creativity and innovation with all community programs
• Advises on structural changes and additions and/or modifications to all buildings on property
• Encourages growth and development of the teams

Preferred Qualifications:

• Certified Healthcare Environmental Services Professional (CHESP) certification highly desirable
• Five to seven years responsibility at a director level in areas of housekeeping, plant ops, maintenance, in a health care setting
• Should have proficiency in CMMS Systems and Microsoft Suite
• Experience with Federal & State healthcare surveys (long-term care setting preferred)
• Must have technical knowledge of electric/plumbing/HVAC
• Must have a working knowledge of Life Safety Codes
• Contract-managed service experience is desirable

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

Associates at ESFM are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.