Social Worker, Lead LCSW

Lead Social Worker

Your job is more than a job. You're a life preserver for countless patients because, as a Lead Social Worker, you're the hub of your patients' multidisciplinary team advocating, assessing, counseling, and supporting individual psychosocial needs and discharge planning resources for complex medical problems. As your patient's clinical care partner with expertise in care management, you're a critical asset along the care journey identifying and overcoming barriers and offering resource options, in particular for chronically ill and end-of-life care. Through it all, you remain positive, upbeat and dedicated to achieving the best possible outcomes.

In the midst of emotional and physical pain and vulnerability, you're a sanctuary of support and understanding as you celebrate the small victories. If it were your loved one, you'd expect nothing less, so you give so much more. We love that about you.

Your experiences, knowledge, skills, empathy, compassion, and your "little something extra" all add up to you. And we're excited to get to know you and find out what you'll bring to this complex patient advocate and social worker role.

Your Everyday

Participates in the day-to-day operations of the department, under supervisor of manager/director. Acts as a clinical and operations resource person maintain current knowledge of clinical practice and departmental operations. Audits, reports, and educates staff on documentation and meeting professional JCAHO requirements.

Supervises departmental employees to include conducting new employee orientation and competency assessment. Provides feedback and input for performance evaluations. Works in collaboration with leader(s) in interviewing and selecting candidates for open positions. Assigns preceptors to new orientees and review orientation packet for completion. Collaborates with leader(s) to provide feedback for orientees.

Prepares daily staffing coverage according to departmental needs.

Maintains employee accountability with all hospital policies and procedures.

Participates in cross-organization activities to improve organizational performance.

Completes psychosocial assessment, develops plans and carries out interventions for patients identified through referral and case finding to have psychosocial risk factors: - Prioritizes timely response to referrals. - Conducts assessment of patient's psychosocial needs through intensive interviewing of patient and family members, conferring with interdisciplinary team and reviewing medical record. - Evaluates coping skills, cognitive and intellectual functioning, support systems, resources and other factors, that could affect responses to illness, treatment and discharge plan. - Identifies barriers and plans for intervention to overcome or lessen barriers to achieve outcome as evidenced by treatment plan. - Communicates findings and plan to interdisciplinary team. - Documents assessment plan and interventions in medical record.

Crisis Intervention: - Provides short term supportive counseling for individuals experiencing a temporary or situational problem. Assists victims/families of child abuse, elder abuse, domestic violence, sexual/criminal assault and traumatic injury. - Performs assessment for cases of suspected elder, child, sexual or domestic abuse or neglect. - Complies with required reporting, according to state law and hospital policy. - Refers patients/families to appropriate community agencies for further intervention or counseling services as needed. - Facilitates interactions between staff and DCFS/EPS or other agencies.

Acts as active team member in the discharge planning process: - Identifies patients in assigned caseload with complex social and medical issues through case finding and referral process. - Reviews caseload with assigned leader to share findings needs, barriers and progress to discharge. Collaborates with the leader to implement discharge planning activities for complex patients to ensure a timely discharge and provide appropriate linkage with post hospital care providers. - Evaluates financial assistance needs and eligibility. Directs patients/family to appropriate community agencies to assist in meeting financial needs or providing food, shelter, transportation or other services. - Identifies need for patient care conferences to resolve barriers in care progression and takes a lead role in organizing them. - Documents relevant information in the medical record according to department standards.

Demonstrates the ability to address compliance/ethical issues regarding health care as it relates to medical social work: - Implements knowledge of Advance Directives, patient rights and educates patients/families regarding patient rights decision making and formulating Advance Directives. - Collaborates with the health care team to help resolve family conflict around care decisions. Provides support to patient and family to help facilitate the decision-making process. - Communicates and coordinates findings and recommendations between disciplines to achieve patient focused outcomes.

Responsible for the supervision and support of staff as needed: - Oversees and supports Social Services staff with case difficulties, questions and case consultation utilizing standards set up by the department.

Qualifications

Louisiana State Board of Social Worker Licensed, Licensed Clinical Social Worker (LCSW) or LCSW-BACS. Minimum 3 years experience as a licensed social worker. Preferred: 1 year experience within the department.

Work Shift: Days (United States of America)

LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary.

Your Extras

Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems it's all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do.

You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. To ensure quality care and service, we may use information on your application to verify your previous employment and background. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.