Site Reliability Engineer, Infrastructure Engineering

Description

As a Site Reliability Engineer, you'll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our Amazon MGM Studios customers. You'll get to work on projects that are fast-paced, challenging, and varied. You'll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We'll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!

The Studios Technology team supports production personnel (cast and crew) and Studios business teams (production operations, post production, and marketing) and our Media Supply Chain. We work in a team environment and interact with production personnel and studio executives at all levels. Our Infrastructure Engineering team is looking for a Site Reliability Engineers to build, deploy, operate, and sustain our critical infrastructure and systems. The team will operationalize the stability and reliability of these systems and discover innovative ways to scale and operate them reliably as we expand. You will deploy and monitor the systems and automation to ensure that critical infrastructure is operating optimally and implement mechanisms to prevent service impacting incidents. You will utilize trends and metrics to identify opportunities for improvements within existing frameworks, tools and processes to continuously improve systems. Site Reliability Engineers focus on automating infrastructure at scale and using best practice stability and reliability protocols to ensure reliability and repeatability.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports - including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.

Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.

As a Prime Video technologist, you'll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You'll get to work on projects that are fast-paced, challenging, and varied. You'll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.

We'll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!

Key job responsibilities

The ideal candidate will have a strong technical background, be detail driven, and have excellent problem-solving abilities. You will be comfortable working in AWS and supporting applications in an AWS context. You will have experience deploying as well as resolving critical issues with developers on production systems. The role will be responsible for systems functionality, performance, and optimizing configurations in collaboration with software development teams. The ideal candidate can demonstrate experience working with AWS, software development, scripting concepts and trouble shooting. It is important that you can earn trust of your peers and stakeholders through your body of work and day to day interactions. This role requires ambition, thinking big, self-motivation, and the ability to thrive in a fast-paced, collaborative, and startup-like environment.

A day in the life

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  Expertise with AWS-based products and solutions

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  Experience deploying applications at scale in AWS

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  Comfortable triaging and resolving production issues.

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  Experience designing, developing, deploying Infrastructure as Code (IaC) in an AWS context

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  Python development and scripting experience

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  Builds solutions for problems of sizable scope and complexity that have been successfully deployed to customers/users

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  Builds and enhances Continuous Integration and Delivery (CI/CD) pipelines within AWS

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About the team

Our Infrastructure Engineering team builds, deploys, operates, and sustains our critical applications, infrastructure and systems in AWS. You will deploy and monitor the systems, with automation to ensure that critical infrastructure is operating optimally while implementing mechanisms to prevent service impacting incidents. You will utilize trends and metrics to identify and communicate opportunities for improvements within existing frameworks, tools and processes to continuously improve systems.

Engineers are responsible for developing the tools, platforms, and methodologies that deliver performant, resilient, and efficient cloud platforms and architectures. Our engineers touch a wide range of AWS applications and infrastructure components.

Basic Qualifications

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  Experience building services using AWS products

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  Experience in automating, deploying, and supporting large-scale infrastructure

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  Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust

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  Experience with Linux/Unix

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  Experience with CI/CD pipelines build processes

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Preferred Qualifications

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• Experience with distributed systems at scale
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.