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Sightline HR Business Systems Analyst II

Johns Hopkins University

Company : Johns Hopkins University

Location : Baltimore, MD, 21201

Posted Date : 4 October 2025

Job Type : Other

Category : Information Design & Documentation

Occupation : Systems Analyst

Job Details

Sightline HR Business Systems Analyst II

Sightline is seeking a Sightline HR Business Systems Analyst II who will focus on transforming and optimizing human resources processes within our new ERP system. The successful candidate will collaborate with HR stakeholders to document current processes, identify improvement opportunities, and implement innovative solutions that streamline HR processes including employee lifecycle management, talent acquisition, performance management, compliance, and more. The HR team plays a pivotal role in enhancing the overall employee experience through system enhancements and best practices.

Specific Duties & Responsibilities

  • Requirements Gathering. Gather, organize, and document business, user, and functional requirements for business processes, including moderately complex processes that include multiple steps or subprocesses. Conduct stakeholder interviews gather and synthesize business process documentation and other artifacts to understand requirements and inform solutioning.
  • Prioritization. Prioritize requirements based on key metrics as defined by the Lead Business Systems Analyst.
  • Designing Future State Processes. Serving as a functional expert, apply system knowledge to translate business requirements into human-centered functional design specifications for moderately complex business processes. Redefine future state business processes as needed to ensure alignment and enhance efficiency within the context of the technical solution.
  • Testing. Create and document test scenarios for moderately complex functions using the appropriate testing tools to validate and verify functionality. Conduct testing to ensure all delivered solutions work as expected and errors are handled in a meaningful way. Review test scenarios and documented results.
  • Documentation. Create detailed business process and technical specification documentation to accurately reflect and effectively communicate requirements, analysis, and solutioning to diverse stakeholder groups. Including end-users, developers, and business unit and project leaders.
  • End-User Training. Work closely with the Change Management training team to author and maintain end-user training documentation by writing audience-appropriate materials to serve as technical and/or business process references. Assist in end-user training as needed, including leading training for moderately complex processes.
  • Project Management. Collaborate with the PMO to develop detailed project plans by analyzing scope and milestones for basic projects. Adhere to the defined task/project timeline and scope to ensure each phase of the project is executed in a timely fashion and delivered in accordance with software lifecycle standards.

Required Knowledge, Skills, and Abilities

  • Excellent communication skills, including the ability to listen and effectively synthesize information from subject matter experts; the ability to write and present clearly and concisely; and the ability to facilitate effective meetings and engage participants.
  • Ability to create highly effective business analysis and project management artifacts.
  • Ability to understand, analyze and document dependencies and impacts in a highly integrated system or within overlapping business processes.
  • Ability to effectively work with loosely defined or high-level requirements and schedules.
  • Advanced proficiency with Microsoft applications, especially Excel, Visio, and PowerPoint.
  • Ability to function effectively within a structured project management environment.
  • Ability to effectively plan and execute smaller projects within the context of a larger more complex project plan.
  • Knowledge of Smartsheet.

Additional Information

  • The work hours will primarily be regular day shift office hours. However, there may be times when employees are required to work off hours to respond to project inquiries, adhere to project deadlines and meet the overall needs of a 24/7 health system/university.
Minimum Qualifications
  • Bachelor's Degree in Business Administration, HR, Finance, Supply Chain, Information Systems, Computer Science, or related field.
  • Requires six years of progressively responsible experience working in a functional area (finance, HR, payroll, supply chain, sponsored projects) or working in systems analysis.
  • Requires three years of experience as an ERP system user, with the desired skills in scoping, requirements gathering/definition, documentation, testing, training, and support.
  • Requires experience with varied interpersonal and technical skills, along with demonstrated skills in interacting with members from all organizational levels to diagnose problems, develop, and implement solutions that could be process or technically oriented.
  • Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
  • Experience working in a higher education, academic medical center, and/or health care setting.
  • Experience with Workday.

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