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Shift Lead (Captain)- Front of House

Chick-fil-A

Company : Chick-fil-A

Location : Lenexa, KS, 66220

Posted Date : 15 October 2025

Job Details

Shift Lead (Captain)- Front of House

$7.25 - 14 per hour

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

  • Full-time and Part-time

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Restaurant Leader
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Competitive pay

Front of House Team Member Responsibilities:

  • Smile
  • Create and Maintain Eye Contact
  • Speak Enthusiastically
  • Make Emotional Connections with Guests
  • Honor and encourage others to follow the vision and values of the Restaurant
  • Multitask quickly, yet thoroughly
  • Be team-oriented, adaptable, dependable, with a strong work ethic
  • Work on their feet for several hours at a time
  • Communicate effectively with guests and Team Members
  • Adhere to Chick-fil-A rules and dress code at all times
  • Other duties as assigned

Qualifications and Requirements:

  • Consistency and reliability
  • Cheerful and positive attitude
  • Loves serving and helping others
  • Customer service oriented
  • Strong interpersonal skills
  • Detail-oriented
  • Able to multi-task
  • Works well independently and in a team environment
  • Be willing and able to work a flexible schedule
  • Have the ability to lift and carry 10-25 lbs on a regular basis
  • Have the ability to stand for long periods of time

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

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